Commercial Analyst, Bes Originations

Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank™ and have been around for more than 50 years. Equitable Bank's wholly owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform ( eqbank.ca ) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2022 and 2021 lists.
Role
This role will support the Commercial Account Managers in the following capacities
The Commercial Analyst provides exceptional sales and service support to the Commercial Account Management team. This role is accountable for supporting the Business Enterprise Solutions origination team in the preparation, execution, and fulfillment of Equitable Bank commercial mortgage products between $500,000 and $5,000,000. In this role, the Commercial Analyst must be knowledgeable about Equitable Bank’s commercial mortgage products and processes while having a good understanding of all underwriting, risk, and compliance (and funding) guidelines.
The Work

• Recommend workflow and administrative process alternatives to improve efficiencies and customer service
• Provide friendly, courteous, knowledgeable, and professional customer service to brokers, partners, and direct clients, following up on documentation, identifying opportunities and initiating qualified leads
• Manage the ‘pipeline’ to ensure transactions are processed in a timely and efficient manner to deliver superior service to brokers, partners, and direct clients
• 1) Sales and Service Support (70%)
• 2) Operational Effectiveness (30%)
• Work closely with the Commercial Account Managers in acquiring and retaining profitable broker relationships
• Carry out other role related delegated tasks as identified by the Commercial Account Managers
• Communicate effectively with the commercial mortgage coordinator and underwriting team to ensure that the department operates efficiently
• Participate in brokerage, industry, and company events (sales presentations, lender appreciation programs, holiday, and special occasion programs) as required to promote Equitable Bank and our products
• Identify and advise the Commercial Account Managers of any potential credit risk issues
• Attention to detail is imperative in supporting the Account Managers: Support tasks include: CIF and real state searches, ROE calculations, analyses of small commercial transactions including Debt Service calculations, BDSR and TDSR, preparation of Letters of Intent and Loan Summaries
• Understand and adhere to regulatory and compliance requirements, including but not limited to Anti-Money Laundering and Terrorist Finance Reporting requirements, company policies and procedures, legal and ethical requirements, process requirements and established risk guidelines
• Assess deal packages and make recommendations on potential deal structures or issues on deals to the Account Managers and credit teams
• Support the Commercial Account Managers in their absence by answering questions, gathering information, and addressing concerns as they arise through the underwriting or funding process, while escalating issues as appropriate
• Process transactions accurately and within specified timeframes, in accordance with company policies & procedures and applicable legislative/regulatory requirements
• Organize and prepare files for submission to credit/underwriting addressing all issues/concerns associated with each loan transaction

Let's Talk About You!

• Understanding of commercial mortgage products and documentation
• Undergraduate degree preferred or related experience
• Minimum 2 years’ underwriting/credit background -commercial credit experience preferred
• Exceptional customer service skills and attitude
• Self-directed and highly organized individual who can multi-task
• Strong excel skills would be beneficial
• Strong organizational skills
• Strong communication skills
• Outstanding interpersonal skills

What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy, personal days and even a moving day
🖥 Virtual events to connect with your fellow colleagues
🎓 Annual professional development allowance and a comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!