Operations Analyst - Corporate Credit Card

On behalf of our client in the Government Services Sector, PROCOM is looking for a Operations Analyst - Corporate Credit Card.
Operations Analyst - Corporate Credit Card –

• Webforms/new Card – investigation, troubleshooting and enquiries related to new card applications etc.
• Identifying and investigating service-related problems. Implementing or escalating corrections as appropriate
• Support the day-to-day activities related to the management of bank Corporate Card Operations
• Monitor and address mailbox enquiries
• Providing operations and analytical support for the bank’s Employee Corporate Card program
• Oversee and manage the corporate cards delinquency program
• Assisting with analysis and financial performance review by collecting, analyzing, and reporting financial data
• Working with the corporate card suppliers you will monitor the operations of card program, manage card delinquencies, and respond to mailbox card inquiries

Operations Analyst - Corporate Credit Card – Mandatory Skills

• Strong oral and written communication skills - effectively interact / correspondence via email and phone with senior management on investigations Strong customer service skills able to effectively interact with senior management and key suppliers Proficient in Microsoft Office specifically Outlook and Excel Good understanding knowledge of credit cards program operations

Operations Analyst - Corporate Credit Card - Preferred Skills

• Understanding of Concur Expense Program preferred

Operations Analyst - Corporate Credit Card - Assignment Start Date ASAP – 3 months to start
Operations Analyst - Corporate Credit Card - Assignment Location Toronto, ON – Work Hybrid