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Client Support Worker (2022-923-Cc)

Company

WoodGreen Community Services
Address Toronto, Ontario, Canada
Employment type PART_TIME
Salary
Category Internet Publishing
Expires 2023-07-05
Posted at 10 months ago
Job Description
Employment Type:


Part Time, Bargaining Unit


Work Hours:


14 hours/week, Saturday and Sunday, 7am-3pm


Work Setting:


Exclusively Onsite, Cedarvale Location


Salary:


E1 - $19.84/hour


Application Deadline:


Open until filled


Program Overview – Supportive Housing, Community Care


The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.


What You Will Do


  • Perform delegated tasks as directed by health care professionals, such as managing medication for individuals in accordance with primary care instruction.
  • Inform goal setting and Coordinated Care planning process.
  • Monitor participants’ progress and well-being and assists the team in evaluating the effectiveness of Coordinated Care Plans, providing suggestions for modification as required.
  • Participate and facilitate housing stabilization planning.
  • Recognize and assess potential aggressive behaviour or crisis situations and develop strategies to deal with such situations and inform team and Management when such incidents arise.
  • Support individuals to carry out activities that enhance their independence and participation in the community, identifying services and activities that will meet the participants’ needs and provide support, guidance, and instruction to facilitate successful participation.
  • Interact with individuals in the program in person, providing emotional support and feedback and encouraging and facilitating their participation in the program.
  • Support intake process through applicant selection process, interview participation, intake management and follow up with new participants.
  • Liaise with other service providers and the broader community to build and establish networks.
  • Engage in skill development to assist individuals to carry out activities of daily living such as grooming, hygiene, shopping, banking, and informal safety training and/or behavior management as outlined in Coordinated Care plans.
  • Complete and maintain documentation and case note entries efficiently.
  • Use the ADL/IADL tool on a regular basis.
  • Provide one- to- one support to individuals as outlined in their Coordinated Care Plans, supporting the social worker with implementation of transactional case management activities including form filling and navigating formal systems.
  • Plan, create, and implement relevant individual and group programming with participants.
  • Arrange transportation for participants and may accompany individuals to appointments and community activities when necessary.
  • Assist participants to function more independently while in the program and the community.
  • Provide input to the development of the program and participates in program evaluations.
  • Maintain up-to-date knowledge of internal fire regulations and procedures, and other emergency procedures and ensure health and safety standards are maintained.


What You Bring to the Team


  • Social Service Worker diploma or other related education.
  • 2+ years’ experience working with older adults with mental health, addictions issues and street involvement.
  • Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption).


What Will Set You Apart


  • Excellent conflict resolution and crisis intervention skills.
  • Experience dealing with aggressive behaviours and effective de-escalation and boundary setting skills.
  • Strong written, oral, and interpersonal communication skills.
  • Ability to interact effectively with individuals who are marginalized, vulnerable, and at high risk.
  • Ability to work both independently and as part of a team.
  • Knowledge of geriatric and aging issues, harm reduction approach, mental health act and community resources and various systems in Toronto.
  • Competency with using computers, databases, and web-based applications.
  • Demonstrated use of good judgment.


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