Client Advisor Jobs

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Client Advisor

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Cultivate and maintain relationships with partners to work as one RBC team
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Proactively take ownership of resolving and preventing client banking problems
• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions

What do you need to succeed?

Must-have

• Eagerness to learn and determination to succeed
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Personal flexibility to work flex hours
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
• Goal-oriented individual with a demonstrated passion for putting clients first.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

Nice-to-have

• Mutual Funds accreditation
• Track record in building rapport and maintaining client relationships within the financial, service or retail industry

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A world-class training program in financial services
• Leaders who support your development through coaching and managing opportunities
• Excellent career development and access to a variety of job opportunities across business and geographies
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Work in a dynamic, collaborative, progressive, and high-performing team

Job Summary

Address:

PELHAM, Ontario, Canada

City:

CAN-ON-PELHAM

Country:

Canada

Work hours/week:

0

Employment Type:

Part time

Platform:

Personal and Commercial Banking

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2023-08-30

Application Deadline:

2023-09-04

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.