Benefits Administrator - Contract

At Chartwell, we’re all about Making People’s Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a difference in their own lives and are dedicated to delivering an experience that is personalized, memorable and feels like home for more than 30,000 residents across the country.

This position is responsible for the administrative support of multiple unionized and non-unionized Group Benefits and Retirement (RRSP and pension) programs in Oracle HCM. It is also responsible for providing guidance to our residences in Quebec, Ontario, Alberta and British Columbia on Group Benefits and Retirement processes for active employees and those on a leave of absence. All duties are performed in accordance with Chartwell’s vision, mission and value statements.

Key Accountabilities

• Prepare Leave of Absence forms for Group Benefits during an employee’s absence from work.
• Validate and process Benefits enrollments due to hires, job changes, transfers, terminations etc. and manage overrides for exceptions as applicable in HCM.
• Point of contact and accountability for group benefits and retirement plans for residences within a given platform.
• Maintain administrative packages for group benefits and retirement plans.
• Conduct audits pertaining to eligibility and participation.
• Maintain confidentiality of employees’ personal information.
• Participate in special projects as required.
• Be the ambassador and role model with the community, residents, visitors, staff, and volunteers.
• Ensure RRSP Application forms are forwarded to vendor on a timely basis.
• Participate in the Leave process as determined by management.
• Validate and process Retirement plan enrollments as applicable in HCM.
• Participate in the semi-annual pro-rata process for applicable residences.

Qualifications

Education:

• Completion of a post secondary diploma in Human Resources, Business or other relevant field

Experience:

• 2 - 4 years experience in benefit and retirement plan administration

Skills & Abilities:

• Effective communication skills (both written and verbal) with individuals at all levels of the organization
• Computer literacy – proficiency in Microsoft Office (MS Word and Excel)
• Ability to work independently, as well as part of a team
• Knowledge of benefits impact to payroll
• Ability to prepare reports and present findings
• Strong attention to detail.
• Ability to maintain a high level of confidentiality
• Strong interpersonal skills – the ability to establish and maintain effective interpersonal relationships
• Excellent time management skills – the ability to multi-task, plan, and prioritize work
• Ability to interpret and implement company policies and procedures
• Knowledge of a variety of benefit and pension plans
• Strong customer service focus – the ability to act tactfully, diplomatically and professionally

Chartwell recognizes the importance of immunization to protect our residents, staff and others from COVID-19. As such, subject to any accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

Chartwell’s commitment to diversity and inclusivity is a commitment to hire people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work.

Chartwell Retirement Residences is an equal opportunity employer and welcomes applications from a wide range of qualified candidates, including persons with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-888-663-6448.

We thank all applicants for their interest however only those selected for further consideration will be contacted.