Airport Operations Manager (Fbo Manager)

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Responsibilities

Reporting to the Director of Operations, the primary function of the Airport Operations Manager (FBO Manager) will be to provide support services at Boundary Bay Airport. This is a hybrid role that will consist of overseeing the Customer Service Representatives (CSR’s) and the Airport Operations Specialists (AOS’s).

The person in this role will be responsible for managing and motivating the customer service team to facilitate a positive and safe environment while overseeing the day-to-day operation of the department including support to other departments. There is a heavy emphasis to grow the FBO support services

Qualifications

Degree or Diploma in Business Administration or Operations Management.

• 5+ years of experience in managing a team.

• Knowledge of airport operation / aviation experience would be an asset.

• Proficiency in English.

• Working knowledge of customer service software, database and tools (invoicing/basic accounting understanding).

• Proficient in Microsoft Office.

• Knowledge of and experience using Management best practices and techniques.

• Good communication skills.

You must be legally entitled to work in Canada and currently residing in the Metro Vancouver Region.