Operations Manager, Ready-Mix Jobs

Why work for Lafarge?

As the global leader in innovative and sustainable building materials, we’re committed to shaping a greener , smarter and healthier world. At Lafarge Canada Inc., safety comes first, collaboration matters and diversity is celebrated with people who share our desire to continually make our materials better.

Do you have the drive, the skills, and the passion to join us?

Overview

Reporting to the General Manager West RMX, the Operations Manager leads a local team of Plant Managers responsible for the Metro Vancouver Ready Mix area. This includes the planning, coordinating and supervising of the concrete plants to meet daily, weekly and monthly production targets, mentoring the team of Plant Managers and maintaining a strong safety and environmental culture with our workforce. The Operations Manager is also the main stakeholder with Labour Management responsibilities of our collective agreement in a unionized work environment.

Responsibilities

The Metro Vancouver Operations Manager works with their operational team to ensure the seamless interaction of the individual departments of safety, sales, production, logistics and quality. The Operations Manager directly manages a team of 5 Plant Managers, 1 Operations Support Manager and Plant Supervisor. The Operations Manager also indirectly manages, through their Plant Managers, a team of over 120 unionized workforce members. The Union workforce consists of roles such as Plant Operators, Equipment Operators, Drivers and Labourers.

Key Responsibilities

• Promotes a positive safety culture through leadership by example; performs all work activities following all relevant safety policies and procedures
• Interacts directly with Fleet Manager to maintain communication contract requirements of the concrete mixer fleet maintenance contract
• Career development for their team of Plant Managers, Operations Support Manager and Supervisors.
• Ensure all Plant Managers take full responsibility for all Health and Safety concerns and the implementation of Company policies
• Manage and lead all employees, specifically Plant Managers and Ready-Mix Drivers
• Drive Labour Relation improvements both financially and in terms of employee engagement with participation in labour negotiations
• Travels as needed to meet with Ready-Mix Drivers to ensure management visibility
• Ensures a complete investigation of complex customer issues, including root cause analysis and problem resolution utilizing de-escalation techniques as required

Results / Accountabilities

• Foster a positive work environment, promote teamwork, and provide training and development opportunities to enhance employee skills and productivity.
• Collaborate with cross-functional teams to implement best practices, streamline processes, and drive operational excellence.
• Identify opportunities for operational improvements, cost savings, and productivity enhancements.
• Lead and mentor a team of plant managers, operators, delivery personnel and support staff.
• Collaborate closely with the sales team to understand customer requirements and ensure timely and accurate order fulfillment. Address customer concerns promptly and proactively seek opportunities to enhance customer satisfaction.
• Uphold Lafarge's commitment to safety by implementing and enforcing rigorous safety protocols and procedures. Ensure compliance with environmental regulations and promote sustainable practices within the plants.
• Sets and monitors Operations Key Performance Indicators (KPIs)

Dimensions / Relationships With Others’ Jobs

• Responsible for labour management engagement with the Teamsters Local 213
• Directly supervise up to 5 Plant Managers, 1 Operations Support Manager and Operations Supervisor.
• Matrix reporting structure to General Manager West, Ready Mix
• Works closely with raw material suppliers such as Cement, Aggregates, Admixtures and Speciality Product suppliers.
• Oversees over 1 2 0 union hourly employees (Production Personnel, Drivers, Labourers)
• Works closely with the GVA senior management team (Production Manager, Sales Manager, Customer Care Logistics Manager, Quality Manager, Finance Manager, General Manager East, Field Operations Supervisor.

Qualifications

Education and Work Experience:

• Post Secondary Diploma or University degree an asset
• Experience in a construction material supply business considered an asset (ready mix concrete, aggregates, asphalt, construction etc)
• Minimum of 5 years of management/supervision experience
• Experience in a unionized environment
• Demonstrated strong application user skills for both MS Office Suite and Google Suite. This includes MS Excel, MS Word, Google Sheets, Google Docs at a high level.

Knowledge And Skills

• Cross-functional Collaboration: Capability to collaborate effectively with different departments, such as sales, logistics, and quality control, to ensure seamless coordination and achieve common objectives.
• Communication and Presentation: Strong oral and written communication skills to effectively convey information, present reports, and engage with various stakeholders, including senior management, clients, and team members.
• Problem Solving and Decision Making: Aptitude for analyzing complex issues, identifying root causes, and developing innovative solutions. Ability to make informed decisions based on data, experience, and critical thinking.
• Financial Acumen: Understanding of budgeting, cost control, and financial analysis to optimize operations, track expenses, and drive profitability.
• Continuous Improvement: Commitment to driving operational excellence by identifying areas for improvement, implementing process enhancements, and fostering a culture of continuous learning.
• Technology Integration: Familiarity with industry-specific software, tools, and technology to enhance operational efficiency, track performance metrics, and automate processes.
• Adaptability and Resilience: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and market conditions. Resilience in overcoming challenges and maintaining composure under pressure.
• Leadership and Mentorship: Ability to inspire, motivate, and develop teams through effective coaching, mentoring, and performance management techniques.
• Strategic Thinking: Capacity to develop and implement long-term strategies aligned with organizational goals, market trends, and customer demands.
• Regulatory Compliance: Understanding of applicable regulations, permits, and licensing requirements related to the concrete industry, ensuring compliance and mitigating legal risks.
• Project Management: Ability to plan, execute, and oversee multiple projects simultaneously, ensuring deadlines are met, resources are effectively allocated, and project goals are achieved.
• Relationship Building: Proficiency in building and maintaining positive relationships with customers, suppliers, and regulatory authorities. Skill in negotiating contracts, resolving conflicts, and managing key partnerships.

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required.

LafargeHolcim

As we are reinventing the way the world builds, we need world-class talent to join our Lafarge Canada team: people who are passionate , driven by curiosity and keen to grow , learn, develop and thrive in our high-performance culture.

Whatever you do, you will make a difference here. Because we know that your passion and curiosity are the natural resources the world needs.

Check out our YouTube channel to learn more about our operations and see all career opportunities at www.lafarge.ca/careers .

We thank you for your interest. Only candidates selected for an interview will be contacted. Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.