Airport Operations Management Team Jobs

Proven experience in airport operations, customer service, or airline management, with 5-10 years of leadership experience.

Bachelor's degree in Aviation Management, Business Administration, or related field (preferred).

Strong leadership skills and the ability to manage and motivate a diverse team.

Supervise and manage day-to-day airport operations, including check-in, boarding, ground handling, and aircraft turnaround processes.

Manage unforeseen events, emergencies, and security incidents in real-time, implementing contingency plans as needed.

Oversee the customer service team to enhance the overall passenger experience.

Relevant experience in aviation, airport operations, or airline management.

Prepare and submit timely reports to higher management as required.

Bachelor's degree in Aviation Management, Aeronautics, or a related field.

Oversee passenger check-in, boarding processes, and baggage handling to ensure seamless travel experiences for passengers.

Address passenger inquiries, concerns, and special requirements professionally and promptly.

Strong knowledge of aviation safety regulations, security protocols, and operational procedures.

Experience in management and organization

experience in management and organization

Controls the management of overtime:

Identifies applicable training needs for its planning and ensures workload balancing to ensure sound management of working hours.

Provides management reports to establish indicators and findings related to coordination of short-term schedule.

High school diploma or equivalent experience

Experience of contract management in a public sector environment

Government Commercial Function Contract Management Foundation level qualification

experience of contract management in a public sector environment

Call off contract management – set up and ongoing management of call off contracts under these panels.

Active contract management of contract(s) that are key to support your organisation or its service to its clients

A CV setting out your career history, with key responsibilities, achievements and experience.

The operations supervisor supports the team in the management of daily operations and does the necessary follow-ups in specific situations.

Experience or knowledge airport operations, minimum 5 years;

He investigates delays, participates in coding them and follows up on services that have not met established requirements.

Excellent ability to manage under pressure;

Leadership skills to work with and direct multidisciplinary teams

Customer-oriented, excellent interpersonal skills, autonomous;

• Knowledge of and experience using Management best practices and techniques.

Degree or Diploma in Business Administration or Operations Management.

• Knowledge of airport operation / aviation experience would be an asset.

• 5+ years of experience in managing a team.

• Working knowledge of customer service software, database and tools (invoicing/basic accounting understanding).

• Proficient in Microsoft Office.

Experience in management and organization

experience in management and organization

Identifies applicable training needs for its planning and ensures workload balancing to ensure sound management of working hours.

High school diploma or equivalent experience

At least 5 year’s experience relevant to the airline industry

2 years experience in planning and scheduling systems

Organizational skills, methodical, and able to manage several projects at the same time;

Manages the radio system inventory ;

One to two years of experience in a clerical position;

Good knowledge of French and English, written and spoken;

Interpersonal skills, dynamic, and customer-service oriented;

Good knowledge of the MS Office Suite;

Level 2 aviation management course or equivalent experience

Participate in the safety management system

Perform minor and preventative maintenance of airfield electrical systems, including preventative maintenance requirements for the job site

Grade 12 secondary school education

Communication skills (written and verbal) to respond to customers and to interpret instructions and procedural manuals.

Benefits include an annual health spending account and a clothing and boot allowance

Post-Secondary degree or diploma in Aviation Management or Business Management and/or equivalent education and work experience

Minimum three (3) years’ experience in a leadership role including people management, preferably in a matrix-based organization with multiple operations

Monitor baggage and passenger flows during additional phases of A-CDM and Total Airport Management (TAM)

“Day-of” people management of the Resource and Apron Management Unit staff to ensure safe and secure operations

Solid knowledge and experience of airport operations airside, terminal, and baggage

Collaborate with GTAA Managers, Government agencies, Airlines, and Ground Handlers when issues arise from their respective operational areas

Effective communication and interaction with the team will be key to harnessing collaboration to implement necessary changes.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

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