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Administrative Assistant, Transit Jobs
Company | City of Brampton |
Address | Brampton, Ontario, Canada |
Employment type | TEMPORARY |
Salary | |
Category | Government Administration |
Expires | 2023-07-26 |
Posted at | 10 months ago |
- Work well within diverse groups to support operational goals and objectives.
- Using knowledge and insights gained in working with internal staff and through access to information, identifies concerns and suggests ways to improve process or to resolve issues.
- CUSTOMER SERVICE AND COMMUNICATION SUPPORT
- Assist in generating various payroll reports, ensuring conformance to the Collective Agreements and reconciliation requirements.
- OPERATIONAL ACCOUNTABILITY - PAYROLL TIMEKEEPING
- Ensure necessary sign-offs and approvals meet audit requirements and confidentiality.
- Prepare and process standard correspondence, forms, statistical reporting, etc and track and run reports as required within established timelines.
- Maintain both hard copy and electronic files when necessary. Generates reports as required. Reconciles records and ensures payroll requirements are provided.
- Use automated logging and tracking databases to capture relevant information and ensure information that is captured meets all regulatory and City requirements.
- Support all Transit payroll timekeeping functions including ensuring that the payroll is completed accurately and submitted on time.
- Complete and authenticate data entry and timekeeping adjustments for Transit Non-Union, Maintenance and Operations staff and works closely with Payroll Services to ensure deliverables meet payroll deadlines.
- Organize meeting requests, attendance, or other related requests; book and arrange conference rooms, resources, travel arrangements, conference registration, accommodation, and refreshments as required in support of a smooth and efficient meeting by minimizing scheduling conflicts.
- Demonstrate corporate values at all times.
- Handle fare media sales involving cash and credit transactions, including Presto and ticket sales.
- Assist with ensuring all audit requirements are met.
- Administer the lost & found program; log and respond to customer enquiries in a timely manner, organize and maintain lost & found room, disperse items appropriately.
- Contribute to a healthy team environment.
- Ensure daily functions are performed according to City Policies and Collective Agreements.
- ADMINISTRATIVE AND FINANCIAL SUPPORT
- Provide front-line assistance by serving walk-in customers and answering the office telephone line.
- Pro-actively identifies issues that have potential impact on Transit payroll and resolves or escalates, as appropriate.
- Respond to internal Transit staff requests regarding procedural clarity, interpretation of Payroll practices and other general provisions of the Collective Agreements.
- Ensure the confidentiality and security of employee and department files.
- RECORDS MANAGEMENT
- Provide backup administrative support that includes timekeeping, front office administrative assistance and front counter duties.
- Maintain database of internal and external customer enquiries, prioritize all requests and respond within acceptable timelines.
- Prepare purchase requisitions, process invoice payments and reconcile expense items.
- Maintain up-to-date employee and payroll files, documentation and correspondence.
- May be requested to represent the payroll or administrative function at meetings or events.
- Administer the senior transit pass program; verify documentation; issue pass; maintain records.
- Receive and direct incoming inquiries and escalates staff or office related concern to appropriate resource.
- Answer queries and prioritize requests from external customers and internal Transit customers.
- Take meeting minutes, prepare and distribute agenda and minutes of meetings by established timelines and ensure that all necessary files and information are available in support of a smooth and efficient meeting.
- TEAMWORK AND COOPERATION
- Post-secondary certificate or diploma in Business or Office Administration or equivalent experience.
- Working towards a payroll certificate would be an asset.
- Minimum two years payroll and/or administrative work experience, preferably in a transportation environment.
- Experience working in a unionized environment, specifically ATU, is a definite asset.
- Various tests and/or exams may be administered as part of the selection criteria.
- Demonstrated commitment to customer service skills with the ability to resolve questions and concerns in a fast-paced work environment.
- Ability to work independently to meet fixed deadlines.
- Aptitude for figures with a strong attention to detail, accuracy and follow up.
- Strong organizational and communication skills with the ability to set priorities to ensure ease of workflow.
- Strong computer skills in Microsoft Office (Outlook, Excel, Word, PowerPoint) and payroll systems (PeopleSoft HRMS and Hastus).
- Must demonstrate tact, diplomacy, confidentiality and good judgment.
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