Administrative Assistant I (Rft 1.0) [Von Canada]

Requisition Details

Employment Status: Regular, Full-Time (1.0 FTE)

Program: Branch Operations

Number of Hours Bi-Weekly: 75

Work Schedule: Days

On-Call: No

Job Summary

The Administrative Assistant I is responsible for administrative support functions to assist VON in providing quality service to the public. The position acts as a resource for the site management team and other team members in the office by collecting and responding to incoming correspondence, creating and formatting documents, and other related job functions.

Key Responsibilities May Include

• Responds to any general inquiries including answering telephone calls and ensuring staff, volunteers, clients and visitors are greeted and directed to the appropriate resource in a friendly courteous manner.
• Prepares bank deposits.
• Orders supplies, receives and maintains an inventory of required supplies.
• Assists in the production of newsletters (including collection of material, typing/formatting and photocopying/printing) and in standardizing processes and forms.
• Ensures incoming and outgoing correspondence is distributed accordingly and in a timely manner.
• Performs other duties as assigned.
• Collaborates with teams for to organize logistics for special projects, events and seminars.
• Distributes departmental mail, including mail outs, postal meter, and internal departmental mail.
• Answers general inquiries regarding the VON organization with informed and satisfactory responses.
• Responds to messages from the answering service as required.
• Schedules and organizes meetings and appointments as requested.
• Prepares all general correspondences, memos, forms, minutes, brochures, invitations, staff lists, reports and other documents as directed.
• Responsible for the mail pick-up and drop off.
• Manages filing systems for all client, personnel and general files, ensuring accuracy, security and confidentiality.
• Greets and directs all in-office visitors and in-coming calls.
• Inputs relevant information and produce reports, statistics and data as directed for the efficient operation of the function.
• Updates policies/procedures and manuals as required.
• Receives and receipts donation, and bill payments.

External And Internal Relationships

• Communicates regularly and follow up with employees, managers and corporate services staff.

Education, Designations, And Experience

• Proficiency in Windows OS and MS Office Suite programs
• Post-secondary education in office administration, office information technology or a related field or related relevant experience
• Experience with scheduling software and Cognos is considered an asset
• Experience with a unionized environment is considered an asset.

Skill Requirements

• Strong organizational skills with an ability to prioritize and multi-task
• Excellent customer service skills
• High level of accuracy and attention to detail
• Able to work both independently and within a team
• Excellent oral and written communication skills
• Ability to maintain confidentiality at all times

Other

• The use of Personal Protective Equipment (PPE) may be required
• Criminal records and vulnerable sector check

Work Conditions and Physical Capabilities: fast-paced environment; attention to detail; lift and carry using appropriate lifting techniques; walk, sit, stand, and climb stairs; grip and fine hand movements.

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at http://www.von.ca/en/accessibility for further details.