Account Manager-Telus Health Pharmacy Solutions

Join our Team

The Account Manager is accountable for developing, executing and nurturing the strategic sales strategy for a set of Pharmacy accounts. The successful applicant will be someone who has a natural ability to form and grow relationships, is hyper organized in a sales and business development environment, and has a proven history of over-exceeding sales targets.

Here's How

• Engage the necessary resources from within the extended team and external stakeholder community to fully support the needs of the business
• Own the client relationship (including networking, conferences) and strategic business planning
• Negotiate and manage contractual agreements in accordance with TELUS' policy and procedures
• Over achieve annual sales targets
• Engage the client to fully understand their business to effectively create account plans, opportunity plans, executive call plans, etc.
• Provide accurate and timely forecast, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets

Knowledge, Skills & Abilities

• Professionalism & Relationships: Effective understanding of Pharmacy and healthcare industry is an asset; strong business acumen of Canada’s Pharmacy Industry is a necessity. Working knowledge of healthcare trends at a business level, the competitive healthcare landscape, market and economy. You are someone who thrives in relationship-based roles, and are not simply an “Account Executive” to your clients, but a trusted and valued extension of their team.
• Purposeful Execution: Effectively negotiates contract commitments internally and externally using influence and persuasion techniques to increase sales revenue, achieve better margins and achieve improved, more trusted customer relationships. You have seen through the contract signing process from end-to-end many times with large enterprise clients.
• Engaging the Client: Genuine and authentic client advocate, who takes accountability and manages customer expectations. Experience leading annual/quarterly/monthly reviews with key clients to review measures of success, while finding additional opportunities to partner.
• Integrity: When you set a goal – you accomplish it, and do so with tact. You’re the type of team player who not only wants to over-achieve your own goals, but help your team mates as well. When you set your mind to something, you get it done – and if the unexpected were to arise (such as a global pandemic), you have the unique aptitude to carve a new path: nothing will get in your way.
• Pharmacy : Knowledge of all core pharmacy products and business offerings. Able to confidently communicate TELUS Pharmacy value proposition and commitment to Pharmacists and Clients.
• Strategy and Planning: You are a leader who has launched many products/services for former clients, and are a positive collaborator with a multitude of internal stakeholders. You have experience using Salesforce.com in previous sales positions to build a strong, healthy funnel that embodies quality, quantity, velocity and balance in its opportunities. Ensures appropriate balance of prospecting, qualification and closing activity documented via Salesforce.com. 300% funnel coverage at all times and 100%+ forecasting accuracy, including adherence to Premier Sales Organization (PSO) sales methodology.

Relevant Experience:

• Proven expertise using the Kroll pharmacy applications
• Post-secondary education
• Experience working in a pharmacy environment
• Experience working with other pharmacy solutions or tools
• 7+ years of equivalent experience
• 5+ years of Pharmacy Sales Experience