Operations Lead- It Jobs
By Dawn InfoTek At Canada
Supports management efforts to execute a robust training schedule and assign workstation responsibilities fairly.
Provides insight and support to management during planning, organizing and successful implementation of projects affecting the unit’s operations.
1) 5+ years of experience in a Operations Lead role, preferably in a technology environment.
2) Strong analytical skills with the ability to identify and solve complex problems.
3) Experience with Agile methodologies and the ability to work in a fast-paced environment.
4) Prior experience with Data Flow and Manipulation
It Operations And Change Analyst [Td Bank]
By CareerBeacon At Toronto, Ontario, Canada
Industry knowledge and subject matter expert experience IT Service Management processes and tools, especially change enablement
Service management experience, operational, and relational integration with other ITIL processes and disciplines such as incident, problem, and asset & configuration
Working knowledge of ServiceNow or another ITIL aligned Service Management tool is an asset
Asset and configuration management experience
Experience and proven success in reviewing submitted change requests for completeness, integrity and compliance against mandatory process requirements
Minimum of 3+ years of direct change enablement experience
It Operations Analyst Iii [Td Bank]
By CareerBeacon At Toronto, Ontario, Canada
Effectively handle incident management for outages
Follow change management procedures. ensure proper testing, sign-off, monitoring.
Become a "big believer" in change management discipline.
Ability to work on low to moderately complex tasks under management guidance and supervision
Provide quality service and solutions consistent with objectives and client requirements
Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality, and operations.
It Operations Analyst Jobs
By TMX Group At Toronto, Ontario, Canada
Be part of an on-call rotation for production issue and change management
Liaise with varying teams to identify and resolve project/change requirements
5+ years of relevant experience within IT with financial and or mission critical systems
Great teammate who is willing and able to meet challenging project requirements and schedules
A self-starter who can proactively manage their time and priorities to be successful
Hands-on experience with all or one of: BMC Control-M, ServiceNow
It Operations Jobs
By TEEMA At Vancouver, British Columbia, Canada
Core Competencies (Knowledge, Skills, and Abilities):
• Manage the IT ticketing system to ensure that Service Levels are met.
Completion of a degree or diploma in Information Technology; or equivalent work experience in a similar position.
• 5+ years of IT user support and operations experience.
• Excellent customer service skills with a focus on quality and customer satisfaction.
• Ability to support remote staff.
Intermediate Operations Accountant Jobs
By Axis Finance Group At Etobicoke, Ontario, Canada
Process discharges of customer accounts in loan management system
Reporting Manager: Director of Finance
3+ years of accounting experience, preferable in high volume processing environment
Excellent organizational skills and attention to detail
Excellent written and oral communication skills
Remote work as per company policy
It Operations Manager [Pal]
By CareerBeacon At St John’s, Newfoundland and Labrador, Canada
5+ years of IT operations management
Experience with traditional IT support tools and systems like; SolarWinds, remote desktop, ticketing systems and monitoring and logging tools
Expertise in data centre management and data governance
Delegate specific service desk responsibilities to team members to create specialization and increase service delivery performance
Strong written and verbal communication skills
Good presentation skills and the ability to communicate technical concepts to non-technical personnel
Director, It Operations Jobs
By H&R Block Canada At Calgary, Alberta, Canada
Knowledge of application security, networking and Identity and Access Management desirable.
Manage and lead improvements in the IT Service Management practice such as change and problem management.
Establish IT departmental goals, objectives, standards, and operating procedures that support business goals in collaboration with senior management and stakeholders.
Bachelor’s degree in computer science, Management Information Systems or similar required.
Minimum 10 years of experience in IT at a Senior Manager level.
4. Vendor and Budget Management:
It Operations Manager Jobs
By Positive Fulfillment Services Ltd. At Toronto, Ontario, Canada
Supervise IT Data and Support Team Members to improve service offerings, reduce time-to-delivery, and adhere to SLAs.
Update existing C# codebase to make changes based on requirements submitted by internal and external users.
Experience in 3PL Logistics & Warehouse Fulfillment (GMP) is an asset.
Excellent communication and interpersonal skills.
Experience managing software products from conception to launch.
Experience working closely with development teams.
Intermediate It Technician Jobs
By IT Real Simple | Premium Canada Business IT Services | Best Local Computer Support At Calgary, Alberta, Canada
Experience with Active Directory, group policies, and user management
Utilize Datto PSA for IT ticketing system to manage and track support requests efficiently
Minimum of five years of experience working as an IT Technician or in a similar role
Strong knowledge of Windows and/or macOS operating systems
Experience using Datto PSA or other IT ticketing system is highly preferred
Excellent problem-solving skills and ability to work well under pressure
It Operations Analyst Iv [Td Bank]
By CareerBeacon At Toronto, Ontario, Canada
Effectively handle incident management for outages.
Follow change management procedures. ensure proper testing, sign-off, monitoring.
Provide quality service and solutions consistent with objectives and client requirements.
Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality and operations.
Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.
Promptly schedule packaging and new applications releases, engage partners. plan parallel work streams when possible.
It Operations Analyst Jobs
By Altis Technology At Weyburn, Saskatchewan, Canada
▪ Supervise the incident management process to restore normal service operation as quickly as
▪ In charge of Problem Management (PM) process in order to permanently resolve problems that
may have been identified during Incident management process
▪ Manage their field of expertise by providing advice, support, information, and training to users.
▪ Minimum of 5 - 7 years Information Technology experience
▪ Thorough knowledge of information systems theories, practices and technical concepts relative
Business Analyst, It & Operations
By Cystic Fibrosis Canada / Fibrose kystique Canada At Toronto, Ontario, Canada
Excellent planning, organizational, and time management skills.
REQUIRED KNOWLEDGE, SKILLS, AND OTHER ABILITIES
Effectively communicating your insights and plans to team members and management.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Performing requirements analysis of various department needs.
Ensuring solutions meet business needs and requirements.
Director, It Operations Jobs
By KIK Consumer Products At Vaughan, Ontario, Canada

Director, IT Operations & Service Desk We are KIK! We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s ...

It Operations Engineer (Hybrid)
By VerticalScope Inc. At Toronto, Ontario, Canada

WHO WE AREVerticalScope (TSE: FORA) operates one of the 10 largest community platforms in the US. Our platform includes over 1,000 websites and 100 million monthly visitors. Our mission is to enable ...

Manager, It Operations Jobs
By Sunrise Farms At Surrey, British Columbia, Canada
Provides management, leadership, and oversight of the IT Operations functions, which includes the Service Delivery/Help Desk and Infrastructure teams.
Oversight and management of project managers/consultants/contractors responsible for projects within IT Operations scope.
Oversees the regular monitoring of the IT operating environment with careful consideration and management of relevant KPIs.
Understanding of Incident, Problem and Change Management.
Manage IT Operations staffing including recruitment, supervision, development, evaluation actions.
Performs product research and selection, followed by procurement of hardware and software, and manages licenses and subscriptions.
Director, It Operations Jobs
By KIK Consumer Products At Concord, Ontario, Canada
Proven experience leading IT operations and service desk functions. Strong leadership and team management abilities.
Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and best practices for IT Service Management.
Knowledge of infrastructure-as-code (IaC) tools like Terraform or CloudFormation for cloud infrastructure management.
A minimum of 10 years of experience in IT infrastructure, including at least 5 years in leadership or management roles.
Develop and execute strategies to enhance IT operations efficiency, including incident management, problem management, change management, and service request fulfillment.
Stay updated with emerging technologies, industry trends, and best practices in IT operations management.
Manager, It Operations Jobs
By Smart & Biggar At Ottawa, Ontario, Canada
Highly effective project and program management skills
Accountable for device asset management and procurement, and access control procedures
Minimum Bachelor’s degree in computer science, or an acceptable combination of education and relevant experience required
ITIL, Lean or Agile certification and experience would be considered an asset
Manages prioritization and assignment of work across the Desktop Support team
Manages risks and resolves issues that affect release scope, schedule and quality
Senior It Operations Analyst
By RBC At Mississauga, Ontario, Canada
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Review and Approve Change Insurance LOB records to ensure they are in line with Enterprise standards
Verify and approve Firecall Requests for Insurance.
Conduct post incident reviews\lessons learned after resolution.
Create, enhance and update reports using ServiceNow (i.e SLA, Changes not closed.. etc)
Attend numerous meetings representing RBC Insurance IT
Senior Service It Operations Analyst – Vulnerability Management
By CorGTA Inc. At Ontario, Canada
• Knowledge of ITSM IT Service management systems
• Support the Configuration Management within ServiceNow(instance)
Requirements to be successful in this role:
• Experience using Tenable Nessus (including running scans and interpreting reports)
• ITIL v4 & Agile Certifications (ITIL Foundations, CSM, DASM, CSPO, etc.)
• Certifications in security auditing and compliance (CISA, etc.)