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Company | CareerBeacon |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-08-07 |
Posted at | 10 months ago |
Company Overview
- Promptly schedule packaging and new applications releases, engage partners. plan parallel work streams when possible.
- Actively involved on all aspects of the application/system support and application issue resolution: identify, assess, recommend, escalate, resolve, report, document and communicate.
- Monitor system life cycles, ensure specifications and functionality support business. objectives and architecture decisions.
- Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality and operations.
- Join projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment.
- May develop scripts using appropriate tools to address gaps, simplify or enhance the application/system or environment.
- Provide expertise to other functional areas (technology, trends and processes).
- Use meaningful metrics to monitor environment's performance.
- Follow change management procedures. ensure proper testing, sign-off, monitoring.
- Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution.
- Deploy base infrastructure components for all environments.
- Effectively handle incident management for outages.
- Participate in disaster recovery planning (Define, Review, Test).
- Partner closely with stakeholders to improve production environment stability.
- Identify, address application/ data issues, cross-capability and cross-release issues that affect application integrity.
- Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.
- May be involved in application deployment ("off the shelf" or in-house) and procurement.
- Provide quality service and solutions consistent with objectives and client requirements.
- May focus on problem determination including data gathering and analysis.
- 3-5 years relevant experience.
- Ability to work on assignments that involve applications and systems of moderate to high complexity, under minimal supervision.
- Undergraduate Degree or Technical Certificate.
- Readiness and confidence in installing, configuring, upgrading of business applications/systems in co-ordination with appropriate stakeholders.
- Learn voraciously, stretch your thinking,
- Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
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