Dental Front Office Manager Jobs

High school degree or equivalent; bachelor's degree or certification in management in related field preferred

Excellent leadership, team building, and management skills

Front Office Manager Requirements And Qualifications

2+ years of previous experience as a front office manager or a related role preferred

Front Office Manager Duties And Responsibilities

Oversee and manage support staff, receptionists, and security guards

Have previous hotel management experience, specifically in the Rooms Division Department.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Demonstrate supervisor skills; good judgment and common sense.

Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.

Superior written and oral communication skills.

Team rates from $59 per night, Family & Friends rates too!

Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction as Manager on Duty

Requires exceptional communication skills, both verbal and written.

Must possess advance computer skills.

Ensure efficient guest registration, check out and telephone services.

Ensure all front office associates utilize proper guest relations techniques so that guests are handled both courteously and professionally.

Responsible for hiring, training and directing all front office associates.

At least 1 year of experience in the construction or restoration industry (relevant cleaning experience may be considered)

employee assistance program, educational assistance, professional development, internal growth opportunities, the opportunity for national career movement

Ability to pass a background check

Availability for scheduled on-call and after-hour shifts

Valid Drivers License (No Restrictions)

extended health plan including medical, dental, and vision

Taking ownership of performance management including one on one coach & counsel sessions, maintaining performance logs and conducting performance reviews

Your experience and skills include:

Competitive extended benefits package including medical, vision and dental for full time permanent status

Consistently offering professional, friendly and engaging service

Assisting the Front Office Manager and Director of Front Office in all aspects of the department

Previous leadership experience at a luxury setting an asset

Considerable management experience delivering comprehensive public health programs and services, including program planning, change management, implementation, and evaluation

Experience with dental health services or certification/registration as a dental professional is an asset

Post-secondary education in public health administration, dental services, or related health/human services field

Considerable experience managing staff and providing leadership to health care professionals

Experience developing policies, procedures, and standard of practice

Excellent communication and interpersonal skills

Have previous hotel management experience, specifically in the Rooms Division Department.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Demonstrate supervisor skills; good judgment and common sense.

Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.

Superior written and oral communication skills.

The ability to ensure the qualified personnel are selected hired and trained in all areas of responsibility.

Strong computer skills, with knowledge of Microsoft Office and Opera Hotel Property Management Systems;

Organized, results-orientated, proven time management skills and ability to work under pressure;

Revenue Management skills and past involvement in the revenue management process an asset;

Demonstrate and promote a 100% commitment to providing exceptional experiences for our guests and employees;

Effective communication skills, verbal and written;

Available to work days, nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts.

Day to day management with weekly meetings with team leads to calibrate and set goals .

Managing our front end staff and bringing forward systems, ideas and strategies to improve what we do.

Managing our staffing schedules, planning for coverage and finding temporary employees.

Payroll for staff and temporary employees.

Recruitment and interviewing potential new team members.

Overseeing clinic operations including treatment coordination, hygiene coordination, AR, and back-end operations.

Previous Opera - Property Management System experience required

Working closely with Guest Services on perfect arrivals, perfect departures and lobby management

Maximize rooms revenue through upgrades, walk ins and revenue maximization meetings and implementing/supporting agreed upon Revenue Management strategies and practices

Consistently offer professional, friendly and engaging service

Manage the departmental budget – labour and expenses

Selects, trains, manages the performance of colleagues

· Professional telephone & in-person communication skills.

· Ability to manage a team of part-time receptionists.

This is a full-time, permanent position with a salary range of $22 to $25/hour.

· 2-3 years of Front Office managerial experience, preferably with a full-service hospitality asset.

· Proficiency in hotel property management technology is required.

· Extensive knowledge of Opera and familiarity with computer software (Microsoft Office, Payroll, Guest App, Key Control)

· Exceptional communication and guest service skills are a must.

· Prior experience in a Marriott property is considered an asset.

·Ability to utilize basic computer functions and experience in a hospitality environment.

Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems;

Organized, results-orientated, proven time management skills and ability to work under pressure;

Revenue Management skills and past involvement in the revenue management process an asset;

Education Reimbursement for you (and your children!)

Demonstrate and promote a 100% commitment to providing exceptional experiences for our guests and employees;

Effective communication skills, verbal and written;

Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems;

Organized, results-orientated, proven time management skills and ability to work under pressure;

Revenue Management skills and past involvement in the revenue management process an asset;

Education Reimbursement for you (and your children!)

Demonstrate and promote a 100% commitment to providing exceptional experiences for our guests and employees;

Effective communication skills, verbal and written;

Degree or Diploma in Hospitality Management is an asset

Consistently offer professional, friendly, and engaging service

Assist the Front Office Manager in all aspects of the department and ensure service standards are followed

Previous experience in a similar leadership role is an asset

Prior experience working with Opera or a related system

Strong interpersonal and problem solving abilities and the ability to lead by example

Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.

Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

Effectively manage recall system and accurately maintain patient database

Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

Minimum of five (3) years’ previous Front Office / Rooms Division Management experiences.

Excellent project management skills and ability to independently manage multiple projects.

Ensures that the entire team is knowledgeable of the hotels’ emergency procedures.

Must have excellent written and communication skills in English - second language an asset.

Must have a thorough knowledge of Microsoft Office programs.

Knowledge of Agilysys PMS and POS systems is an asset.

Familiar with Property Management Systems

A degree or diploma in Hotel Management or equivalent

Act as a designate when the Front Office Manager is away or otherwise engaged

A minimum of 2 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector

Experience working with and leading a unionized team

Experience of managing people and developing people

Ensuring team is consistently providing a positive guest experience at all times

Provide guidance related to onsite health and safety requirements as well as emergency protocols

4+ years of related experience within the hospitality sector

Strong written, verbal and collaboration skills

Maintain regular coaching, feedback and guidance to all employees that are part of the hotels front office team

Establish processes that keep team engaged, motivated and positive