Dental Front Office Manager Jobs in British Columbia

High school degree or equivalent; bachelor's degree or certification in management in related field preferred

Excellent leadership, team building, and management skills

Front Office Manager Requirements And Qualifications

2+ years of previous experience as a front office manager or a related role preferred

Front Office Manager Duties And Responsibilities

Oversee and manage support staff, receptionists, and security guards

Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction as Manager on Duty

Requires exceptional communication skills, both verbal and written.

Must possess advance computer skills.

Ensure efficient guest registration, check out and telephone services.

Ensure all front office associates utilize proper guest relations techniques so that guests are handled both courteously and professionally.

Responsible for hiring, training and directing all front office associates.

Have previous hotel management experience, specifically in the Rooms Division Department.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Demonstrate supervisor skills; good judgment and common sense.

Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.

Superior written and oral communication skills.

The ability to ensure the qualified personnel are selected hired and trained in all areas of responsibility.

· Professional telephone & in-person communication skills.

· Ability to manage a team of part-time receptionists.

This is a full-time, permanent position with a salary range of $22 to $25/hour.

Degree or Diploma in Hospitality Management is an asset

Consistently offer professional, friendly, and engaging service

Assist the Front Office Manager in all aspects of the department and ensure service standards are followed

Previous experience in a similar leadership role is an asset

Prior experience working with Opera or a related system

Strong interpersonal and problem solving abilities and the ability to lead by example

Minimum of five (3) years’ previous Front Office / Rooms Division Management experiences.

Excellent project management skills and ability to independently manage multiple projects.

Ensures that the entire team is knowledgeable of the hotels’ emergency procedures.

Must have excellent written and communication skills in English - second language an asset.

Must have a thorough knowledge of Microsoft Office programs.

Knowledge of Agilysys PMS and POS systems is an asset.

Have previous hotel management experience, specifically in the Rooms Division Department.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Demonstrate supervisor skills; good judgment and common sense.

Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.

Superior written and oral communication skills.

Team rates from $59 per night, Family & Friends rates too!

Supervises and manage day to day operations within the Front office operations

Preference will be given for applicants with prior experience with Opera PM, KIPSU and TrustYou

Experience with Opera would be considered a strong asset

Extended Health and Dental Benefits

Provide leadership and guidance to the junior leaders in the department

Encourages and builds trust, respect, and cooperation among team members

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Identify the developmental needs of others and participates in coaching, mentoring or otherwise helping others to improve their knowledge or skills.

Supporting Management of the Guest Services Team

·Revenue Management and up selling program implementation and monitoring for front office associates.

Utilize interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Manage your day-to day tasks ensuring the quality and meeting the expectations of the customers on a daily basis.