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Front Office Manager Jobs

Company

Strategy Recruitment Group
Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-06-29
Posted at 10 months ago
Job Description

The ideal candidate is a detail-oriented individual who will oversees and support daily administrative functions, while ensuring an exceptional customer experience. Responsible for providing detailed coaching, regular feedback, and ensuring team is aware of daily responsibilities and guest experience standards.


Responsibilities

  • Ensuring team is consistently providing a positive guest experience at all times
  • Oversee and support payroll, and daily schedules
  • Maintain regular coaching, feedback and guidance to all employees that are part of the hotels front office team
  • Provide guidance related to onsite health and safety requirements as well as emergency protocols
  • Establish processes that keep team engaged, motivated and positive


Qualifications

  • Strong written, verbal and collaboration skills
  • Professional, well-spoken, with the ability to provide effective leadership
  • 4+ years of related experience within the hospitality sector
  • Previous experience supporting a small to mid-sized team that is responsible for day to day operations at front office and guest experience