Training Facilitator Jobs

Kensington Tours is an award-winning luxury tour operator offering tailor-made, private-guided experiences to the world’s most extraordinary destinations. Our brand promise is ‘to create the experience that changes the life’, and with our growth plans, we are looking for passionate and highly motivated sales professionals with travel experiences to be part of our fun, collaborative, and engaging team.

To learn more about Kensington Tours, visit kensingtontours.com

The Learning and Development team is looking for a Training Lead to join our rapidly growing department. The Training Lead position is crucial role we continue to grow the sales team in 2024. You’ll be one of the first faces that new hires see in the organization, and you’ll play a critical role in ensuring that every new team member has the knowledge, skills, and tools to achieve their sales goals and be a successful member of the Kensington Tours team. Not only that, but you’ll be vital to the success of the rest of the Kensington Tours sales team through the creation and delivery of ongoing training.

What You Will Be Doing:

• As a member of the L&D team, you will also assist your team members with other duties associated with staff onboarding and training including LMS content management, scheduling, big-impact company wide projects like personal /professional development workshops, country-specific education, culture initiatives, and technology training.
• Facilitating training to our Destination Expert new hires in weeks 1-4 of their onboarding, you will be responsible for providing in-person and hybrid training to new hires.
• Work collaboratively across the organization, at all levels, to establish and champion a culture of learning.
• Deliver a range of workshops and activities on our internal systems, sales processes, and customer service.

You’ll Know It’s The Opportunity For You If:

• You have regularly met or exceeded your KPI’s in your current role.
• You have a high degree of personal accountability and excellent organizational and time management skills.
• You get excited by the prospect of helping others thrive and watching them grow – you want to have a direct impact on people’s success.
• You are energetic but have a patient and calm demeanor.
• You have exceptional written and facilitation skills and are comfortable with Kensington’s processes, and the tools we use day-to-day.

What You’ll Get In Return:

• A competitive salary and bonus eligibility.
• Eligibility for the FAM program.
• The chance to join a hard-working and collaborative team, with opportunity for coaching and professional growth.
• A strong emphasis on work/life balance.
• Exposure to almost every department within the Organization and a chance to demonstrate your skills and abilities.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.