System Facilitator, Career & Placement Portal - Sse - Rpt

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.
We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
The Student Success and Engagement (SSE) team is a service-oriented portfolio whose mission is to empower our diverse community of learners to discover their potential. Within the SSE, examples of our services are Student Wellness, Student Life and Learning, Equity Hubs, Accessible Learning Services, Advising and Careers, Athletics and Recreation. SSE aims to cultivate curiosity, resilience, confidence, and reflection in our learners, so that Humber students can thrive both within their academic pursuits and beyond.
If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.
Job Details
Position Title: System Facilitator, Career & Placement Portal
Status: Regular Part Time
Hours: 24 hours/week
Faculty/Department: Advising & Career Services, Student Success & Engagement
Campus/Location: Remote
Salary: (Min) $20.29 (Max) $31.22
What You Will Do
Reporting to the Associate Director, Advising and Career Services, and working with the Project Manager, Career and Placement Portal, the System Facilitator, Career and Placement Portal will be responsible for the daily system support, delivery of technical services and customer service in order to facilitate a positive experience for users. The System Facilitator will be providing service and system support to students, employers, and placement and co-op campus partners. This individual will be expected to work in collaboration with other staff supporting the Portal and should demonstrate a high level of technical skill, self-direction, initiative, and independence of judgment.
Hours Per Week
24
Position Type
Regular Part-Time Support
Work Locations
North Campus
Job Family
Student Affairs and Services
Deadline to Apply
Jul 2. 2023
Job Posting
6/16/23
Department
Advising & Career Services, SSE
Education
What you bring to the role

• 3 year diploma/degree or equivalent in Information Science, Human Resources, Business Administration, or Liberal Arts

Experience

• Demonstrated experience working in a higher education student services setting, specifically Career Services and with Career Services systems;
• Minimum 2 years’ experience providing technical support in a busy environment to clients of diverse backgrounds.
• Experience providing employment preparation support to students/clients

Skills

• Ability to adapt to an environment where change is frequent, and process ambiguity exists;
• Exceptional customer service skills;
• Good systems knowledge, technical skills and some experience working with external providers;
• Demonstrated ability to work collaboratively and maintain tact and professionalism in stressful situations.
• Strong computer skills, including MS Office programs, Internet and web site management is required.
• Knowledge of the Career Development Cycle and Career Education, theories and practice
• Spreadsheet and database experience are required, especially with Excel.
• Excellent analytical and organizational abilities
• Sound knowledge of best practice in the area of employment practices, employer engagement and Humber processes;
• The capacity to interact effectively and represent Humber Career Services positively with faculty partners, students, and employers is essential;
• Ability to deal with competing demands and high volume is essential
• Good command of technical skills to work on small projects and modules.

What’s In it for you?

• Amazing perks
• Diverse, hard-working, committed team of people who care about each other.
• Highly supportive work culture
• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Tools and technology that will allow you to succeed at your job.

At Humber College we don’t just accept difference — we celebrate it!Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.
Equity, Diversity and Inclusion
Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Accommodation
Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion http://hrs.humber.ca/human-rights-equity-diversity.html or the Office of Student Conduct at [email protected]