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Company | State Street |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services,Investment Banking,Investment Management |
Expires | 2023-05-19 |
Posted at | 1 year ago |
Who We Are Looking For
- Responsible for performance management of employees.
- Handle and resolve complex operational issues as they arise.
- Responsible for managing client Service Level Agreements and ensuring they are met.
- Manage other projects or tasks as assigned.
- Responsible for managing internal and external KPI’s and ensuring they are met.
- May have two or more supervisors+ as direct reports.
- Develop and implement process improvements and effectively manage change to ensure departmental objectives are met
- Manage departments overtime budget effectively, indirectly responsible other department budget matters.
- Provides staffing recommendations by interviewing and making effective hiring decisions.
- Collaborate with other Investor Service business units as well as other departments within State Street
- Responsible for day to day operations of groups by managing workflows.
- Develop and maintain strong client relationships.
- May have ten or more indirect reports.
- Providing outstanding service
- Strong organizational and analytical skills
- Time management skills – ability to prioritize
- Effective Communication
- Fostering Collaboration and Teamwork
- Taking Ownership and Initiative
- Ensuring accuracy and quality – detail oriented
- Must have 4 – 7 years of private markets and/or hedge operations experience
- BS/BA required
- Proficient in MS Office
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