Employment Consultant 2023-251-Cp

Employment Type:

Full-time, Permanent, Bargaining Unit (2 vacancies)

Work Hours:

35 hours/week

Work Setting:

Hybrid Eligibility

Salary:

External Rate: G7 - $51,997.08

Internal Rate: G8 - $53,058.24

Application Deadline:

May 26th by 11:59 pm

Program Overview – Language Programs, Community Programs

This position is accountable to the Supervisor of Language Services for case-managing services to participants of the Enhanced Language Training Program (ELT), delivering services and supports to those clients, and connecting them to resources that will support their employment acquisition relevant to their professions. This position is required to fulfill the physical and psychological demands of the job as per the attached Position Demands Analysis.

What You Will Do

• Responsible for implementing all activities as per the annual work-plan developed together with management within the stipulated timeframe.
• Ensure on-going and effective communication and consultation with ELT instructors and other program staff, including participant referral and feedback.
• Responsible for representing the unit on internal staff committees as directed by the Management.
• Follow case and data management standards. Databases used include but may not be limited to CRM and iCARE.
• Work with other staff to ensure on-going collaboration and co-ordination within the unit and the organization.
• Serve newcomer clients in person as well as through e-services and ensure that all program goals, statistics, and outcomes are met.
• Outreach to and liaise with employers to gain awareness and build a network of contacts leading to participant referrals and introductions for employment opportunities, job placement/internships, job shadowing, job trials and mentorships.
• Works with partner organizations to enhance service capacity and client benefits.
• Perform other related duties from time to time.
• Monitor and document outcomes of all activities and report to the manager on a regular basis.
• Participate in regular staff and unit meetings.
• Organize seminars, employer forums, network meetings and other presentations to enhance participants’ knowledge of their sector, employment, and career opportunities.
• Support clients with job retention and career advancement.
• Participate as part of the unit in developing and implementing unit goals and objectives.
• Ensure that ELT program participant obtains the support needed through direct service provision or referral to other programs and services.
• Assist in developing plans and tools to measure outcomes and evaluate the overall effectiveness of the program.
• Ensure the anti-racism objectives and community development principles of the organization are achieved within the program.
• Participate in regular supervisory sessions with the Supervisor.
• Perform systematic and regular follow-ups with participants and other program and service staff.
• Assess client suitability for the ELT program, complete intake for ELT, and refer to alternative interventions available within WoodGreen Community Services where appropriate.
• Maintain up-to-date client files (electronic and or hard copy), program documentation and statistics as required by WoodGreen and the funder.
• Outreach to the community and market the programs to ensure that newcomers are aware of WoodGreen’s ELT and other supporting resources.
• Engage in training and education to upgrade skills as directed by WoodGreen Community Services to fulfil responsibilities of the position.

What You Bring To The Team

• Bachelor’s degree in Adult Education, Social Work, Employment Counselling or equivalent.
• 2 years’ experience in providing language and employment counselling to clients with barriers
• 3+ years experience in case management

What Will Set You Apart

• Ability to communicate effectively (oral/written).
• Proven ability in case management.
• Knowledge of needs and issues faced by internationally trained professionals.
• Experience in working with regulatory bodies, sectoral and corporate leaders.
• Understanding of sectoral language training and labour market information and sectoral trends.
• Strong organizational and planning skills.
• Strong group facilitation skills.
• Demonstrated computer skills, e.g., Windows, MSOffice, Internet
• Strong outreach skills.
• Demonstrated ability to prepare quality case documents, program reports, and statistical reports as required.
• Knowledge of language training, employment, and related resources.
• Able to work irregular hours including evening and weekend.

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