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Manager, Adult Settlement Services 2023-257-Cp
Company | WoodGreen Community Services |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-11 |
Posted at | 1 year ago |
Employment Type:
- Communicate with funders as guided by the Director, and build partnerships with satellite partners, local schools, appropriate agencies, community groups, and government bodies.
- Assist in preparing program statistics and reports, funding proposals and other submissions on time.
- Plan and implement programming that will address identified gaps in existing services.
- Conduct regular staff meetings, provide guidance and support in program issues, and coordination challenges within the team and across the unit.
- Assist in developing and monitoring program budgets.
- Accountable for settlement service-related key deliverables, outputs and outcomes as defined by the funders and the agency.
- Actively build teams, resolve conflicts, and maintain a healthy and high-performing work team.
- Contribute to the recruitment and selection of staff.
- Prepare and update written standard operating procedures and program protocols which will be used by staff while they implement activities in their roles.
- Participate as part of the Newcomer Services department in developing and implementing operational plans, goals, and objectives.
- Collaborate with the unit Director to plan, monitor and evaluate program models.
- Work with staff to plan, monitor and evaluate all program activities, services, and outcomes on a regular basis.
- Responsible for assigned initiatives undertaken and outcomes expected in Newcomer Employment Strategy.
- Conduct regular file audits and case management reviews.
- Work with the Director and program staff in the ongoing development and evaluation of programs, systems, methodologies, policies, and guidelines.
- Maintain up-to-date CRM, iCARE and client files.
- Ensure internal resources are updated to support program functions, and that all direct reports have the tools needed to succeed in their work.
- Research trends in immigration, settlement service delivery and client needs to actively bring forward growth opportunities for the department.
- Provide ongoing supervision and support to program staff, and conduct performance appraisals as required.
- Develop and implement marketing and outreach strategies.
- Develop and implement a process for client input.
- Collaborate and strengthen partnerships with other departments in the Community Programs unit, other relevant units within the organization.
- 4+ years of related experience in program development implementation and program management
- Bachelor’s degree in Social Work, Adult Education or equivalent
- Understanding of anti-racism issues and community development principles.
- Sound knowledge of immigration policies, trends, and demographics.
- Demonstrated management and leadership skills.
- Sound knowledge of newcomer services and needs of the target communities.
- Experience in settlement services delivery.
- Strength in partnership development, collaboration, and coordination internally and externally.
- Experience in staff coaching, training, supervision, and performance management.
- Experience in program planning and evaluation.
- Demonstrated skills of communicating with funders, community partners, community groups and other organizations.
- Demonstrated team building skills.
- Strong organizational, multi-tasking, and time management skills.
- Experience in proposal and report writing, and budget preparation and monitoring.
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