Technical Representative Jobs

R00124289

ChampionX has an immediate need for a Technical Service Professional located in Grande Prairie, AB.

If you are a passionate professional with a proven track record of success in technical sales and ability to work well in teams and with customers, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits.

What’s In It For You

• Access to best-in-class resources, tools, and technology
• Grow your income as you drive growth with your customer base
• Thrive in a company that values a culture of safety and includes top-notch safety training and personal protection equipment
• A flexible, independent work environment where you will manage a monthly schedule
• Comprehensive benefits package that includes medical, dental, vision, a company-paid pension plan, tuition reimbursement and more!

What You Will Do

• Required to work with Sales team, District Managers, Regional Sales Managers, his/her associates and industry marketers and customers to support the implementation of industry/marketing plan
• Increase flexibility and agility in team-selling; viewed as a trusted partner in team-selling
• Collaborate with Sales, Business Development, Key Account Managers to identify external target business opportunities across team territory
• Participate in account audits
• Responsible for troubleshooting specific customer technical problems
• Provide advanced recommendations for (multiple) product application and optimization. Highly proficient in troubleshooting, product selection, application, and articulating solutions to the internal and external customer
• Proofing and editing recommendations of Technical Service Professionals III, II and Sales
• Responsible for influencing, read and/or responding to RFPs (Request for Proposal) and Specifications
• Develops technically appropriate product selection to maximize profitability when recommending products and programs
• Responsible for project ownership. Functions interdependently with increased versatility
• Responsible for Customer facing presentations
• Partner in execution of team territories sales growth plans in collaboration with Sales under limited supervision of senior leaders
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
• Assists in performing customer account management activities under the guidance and supervision of experienced sales professionals
• Attend CMT (customer chemical management team), CAT, etc. meetings to leverage opportunities
• Responsible for development and deployment of best practices for numerous products and programs within an industry segment
• Lead SWOT (strength, weakness, opportunity, threat) Analysis
• Lead in training customers, Technical Service Professional III and II as well as Sales personnel in an internal or customer facing environment
• Participate in industry events such as AMPP conferences
• Proactively solve customer problems in ways that accelerate business growth in alignment with plan and targets
• Engage in Health Check (audit) of accounts in team territory
• Ensures a safe work environment, promotes a safety culture and actively works to achieve goal zero. Promptly reports every incident, near miss, or injury to leader as soon as feasibly possible
• Work closely with current customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within team territory a
• Participate in sales calls at all relevant levels of the customer organization
• Provide support to TSP III and II as well as salespeople for more complex situations. Requested to support customer jeopardy situations
• Raise technical competency of Sales personnel
• Responsible for cross functional collaboration
• Coordinate technical review of must keep and must win accounts
• Participate in all types of field work, including sampling and testing knowledge, and transfer that expertise to more junior representatives through active training and coaching
• Responsible for working with field organization to identify and capture the impact of company programs/applications/systems in clear financial terms
• Work with field organization to identify needs, problems, determine effective solutions and help document specifications. Identify large account opportunities and coordinate with Key Account Managers and Sales Mgmt.
• Routinely solve complex customer problems across multiple product lines
• Act as primary trainer for new employees in team territory
• Actively participate in sales campaigns across area of responsibility
• Relentless safety focus
• Proactively audit junior representatives to ensure they have learned and incorporated safe practices while conducting field work
• Project focused; ownership and accountability from scoping through to implementation
• Designs comprehensive treatment applications in team territory

Position Details

• No immigration sponsorship offered
• This is a safety sensitive role and will require completion of drug and alcohol testing.
• Travel 20%, possible overnight travel to support team territory
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• Candidate must reside in Grande Prairie, AB or surrounding areas.

Minimum Qualifications

• BA/BS in a science or technical diploma in relevant field
• 5+ years minimum industry experience.

Physical Demands

• Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.

Preferred Qualifications

• Demonstrated ability to function with agility and interdependence and an advanced knowledge of customers, problems, and solutions across team territory
• Advanced interpersonal skills
• Recognized within the local industry as proficient in troubleshooting, product selection, application, and articulating solutions to the internal and external customers
• Demonstrated resilience to succeed over a wide range of broad, diverse situations across team territory
• Experience in providing recommendations for oilfield product application and optimization
• Personality, attitude, behavior, and work ethic conductive to our company culture
• Advanced technical sales focused communication skills; both written and verbal
• Effective time management, ability to multi-task
• Advanced negotiation and problem-solving skills
• Advanced skills in coaching and mentoring that enable internal customer
• Experience in Technical Service or Sales specific to production chemicals

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.