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Technical Project Manager - Financial Services

Company

Accelerize 360
Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category Banking,Insurance,Financial Services
Expires 2023-08-18
Posted at 9 months ago
Job Description

Accelerize 360 is looking for a Technical Project Manager with experience delivering CRM solutions that generate delightful customer experiences. This role demands a natural problem-solving attitude, a keen aptitude for consultative requirement gathering and management of multiple simultaneous projects.


Role:


  • Operate in and foster a hyper agile cycle of quick feedback gathering, development and testing.
  • Collaborate with the client and their vendor teams, ensuring all client dependencies are resolved in time
  • Gather requirements from clients while simultaneously guiding them on best practices and recommendations
  • Guide clients on technology solutions that can drive business outcomes
  • Structure solutions and various implementation options in an easily understandable format to enable clients to make educated decisions
  • Create, own and manage the project plan and timeline
  • Run daily scrum calls and be responsible for aligning project execution to the promised timeline and providing weekly timesheets to the client
  • Drive status calls with clients to discuss timelines, resources and risks
  • Monitor and manage the team utilization and align it with their allocation
  • Present weekly demos to the client and train users
  • Manage client sign-offs on key milestones and overall project delivery
  • Plan sprints by gathering requirements, resolving client dependencies and filling the sprint backlog
  • Drive the cutover process to ensure a seamless transition for business users
  • Continuously prioritize backlog tasks for the development team
  • Document user stories, functional requirements, process flows and UACs



Job Requirements:


  • Tremendous attention to detail
  • Client servicing experience is a must
  • Result-driven with a deadline-oriented approach
  • Ability to juggle multiple projects and deliverables in a mix of agile and waterfall approaches
  • At least 3 years of experience as a Technical Project Manager or an Agile Business Analyst
  • Degree in Business Administration, Information Systems or equivalent
  • Strong and structured presentation, communication (written and verbal) and interpersonal skills
  • Experience with Salesforce projects is preferred
  • Experience with Lucidchart or an equivalent tool
  • In-depth knowledge of banking, mortgage or insurance industry is a plus
  • Certified as a Project Manager and an Agile Practitioner