Technical Business Analyst Jobs

VERB is a digital marketing agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast
Sound good? Great, here’s who we’re looking for…
We are looking for a Technical Business Analyst who will work with enterprise-level clients to analyze their needs and align strategic goals. They will have experience with cloud-based architecture projects (AWS, GCC), third-party web services and ensure seamless communication among vendors, partners, and internal stakeholders.
What You Will Do

• Conduct interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Define configuration specifications and business analysis requirements
• Produce detailed design documentation and data mapping
• Craft requirement documents with technical specifications, functionalities and/or user stories
• Author and update internal and external documentation and formally initiate and deliver technical requirements and documentation
• Clearly translate conceptual customer requirements into functional requirements in a way that is comprehensible to internal stakeholders
• Collaborate with project sponsors to determine project scope and vision
• Perform fit-gap analysis as needed, mapping “as-is” and “to-be” process flows
• Create process models, specifications, diagrams and charts to provide direction to developers and/or the project team
• Work closely with Project Managers and Account Directors to ensure total service delivery excellence in meeting deadlines, budgets, and quality assurance
• Act as a client advocate and manage internal communications throughout project life cycle
• Write and execute functional test scripts, create test plans, and document results
• Act as a project expert who has an intimate understanding of the service offering
• Ensure features and functions have been built to agreed upon specification by participating in the quality assurance of developed solutions
• Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to Project Managers, sponsors, and other stakeholders so that issues and solutions are understood
• Apply business acumen to uncover web solutions that address clients’ business needs

Requirements

• The following certifications are considered an asset:
• Highly organized with the ability to function in a fast-paced business environment
• Post-secondary education in computer science, business, or equivalent experience
• Working knowledge of postman scripts, web sequence diagrams, UML diagrams, and familiarity with Swagger
• PMI Agile Certified Practitioner (PMI-ACP)
• Familiarity with Atlassian Suite of products, i.e., Confluence and Jira, with experience managing projects within Jira
• ITIL V3 Foundation
• Business Analysis Certificate (ECBA or CPRE)
• Knowledge of project delivery processes (Discover, Definition, Design, Develop, Deploy)
• 5+ years of technical business analysis experience
• Excellent written and verbal communication skills
• Knowledge of Docker and Git
• Familiarity with RESTful APIs and web services
• Strong attention to detail
• Experience developing requirements, user cases and user stories

Benefits
Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.
In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:

• Transit and fitness discounts
• 100% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
• Remote and flexible work arrangements
• Company matching RRSP program
• Top up for Parental/Pregnancy leave
• Healthy Living Account
• Internal recognition programs
• Learning and development opportunities with a multitude of resources
• Recreational sports teams