Business Systems Analyst Jobs

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
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At Sun Life, we work together, share common values, and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine. Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to business and operations; they rely on experience and judgment to plan and accomplish goals, and to perform a variety of tasks. The Business & Systems Analyst conducts needs analysis, writes user stories, collaborates with others for system design; and supports squads to increase productivity and reduce costs.
What will you do?

• Analyze and document how systems, processes, procedures, and clients will be impacted by future development
• Work with Product Owner to facilitate requirements interviews and workshops
• Review and provide feedback to business and technical documentation
• Create and/or provide input into internal and external communications and user documentation
• Work with business on the rollout of what has been developed and analysis on client impacts.
• Work collaboratively with Squad members to address high-priority backlog items
• Facilitate the identification of business or IT process improvements
• Work with vendor applications
• Analyze and define user requirements and translate them into system requirements/user stories
• Support testing with a focus on end-to-end validation
• Work with the Product Owner to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization

What do you need to succeed?

• Skilled in test execution and understanding the outcomes
• Passionate about the client and technology and excited about the impact of emerging / disruptive technologies
• Experience in or excited to learn Agile way of working
• Comfortable with data requirements and related data activities
• Good understanding of privacy, compliance, control, and security requirements
• Sound problem-solving skills
• University degree in business or technology or equivalent experience
• Knowledge of relevant business, processes, systems, and capabilities
• Knowledge of financial services industry
• Strong interpersonal / relationship building skills with technical and business personnel
• 3 to 5 years of progressive experience as a Business Analyst/Business Systems Analyst
• Strong analytical skills

What’s in it for you?

• Being part of our journey in developing the next greatest digital experience
• An environment of continuous learning and improvement
• Working together, sharing common values and encouraging growth & achievement
• A collaborative and interactive team environment
• A friendly and inclusive culture

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
58,700/58 700 - 93,900/93 900
Job Category:
Business Analysis - Systems
Posting End Date:
22/06/2023