Studio Manager, Health Sciences

Disclaimer: Please note that the estimated pay range that is provided on various social media sites may not be representative of NORR's range for this position.

NORR is an employee-owned global architecture and engineering firm. Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. We believe the ultimate success of any project is driven by people. It involves a team of highly passionate and skilled designers working towards a unified goal, drawing on the integrated thinking of colleagues, partners and clients. Our collaborative approach results in design solutions and programs that are holistic and make our clients successful. With a nearly 85-year history, we continue to build on our deep experience to advance design through technology, sustainable practices and the pursuit of excellence.

Health Sciences is a Center of Excellence at NORR. We employ a collaborative approach to health facilities, through integrated thinking while leveraging design excellence. Guided by human-centric and evidence-based design, our team believes in creating healing environments, placing patients at the center of their care. We identify emerging influences, forecasting adoption of technology and fully understand the implications of market dynamic forces, such as value-based care, integrated practice units and other opportunities that require alignment in the ways that we deliver care.

For more information on the types of Health Sciences projects we have been involved in please go here.

As a Studio Manager you will be responsible for the overall business success of the Health Sciences studio. You will manage staffing levels to ensure resources are available for projects at the right time. You will also review project work within the Public Buildings studio for technical excellence, on time delivery and financial success. You will contribute to the office’s annual operating budget, based on the Studio’s revenue forecasts and growth objectives. You will report on their results on a regular basis to senior management and make adjustments throughout the year as necessary. As a Studio Manager, you will lead by example, provide mentorship to staff and have administrative and HR duties to perform on your staff’s behalf. You will also be in involved in billable project activities where required to optimize full use of their time.

Duties And Responsibilities

Client Management

• Participates in business development through personal and new client contacts; may provide input to proposals and presentations
• Monitors level of service given to clients; analyzes trends and makes changes as required to ensure exemplary delivery

Project Management

• Assists or determines project budgets, work plans and deliverables to fully plan project execution
• Leads planning and scheduling of all Studio projects to prioritize activities and allocate resources consistent with project needs and objectives
• Participates in monthly project reviews to analyze performance, profitability and risk

Project Delivery

• Shares expert knowledge of current design techniques, building systems, code analysis and construction methodologies to improve the skills of the Public Buildings studio and to ensure they are implemented on project work
• Attends meetings with project managers as necessary and liaises with various stakeholders to determine project criteria, deliver presentations, coordinate resources and provide information as requested
• Routinely reviews work for general conformance to design, technical and quality requirements

Operations

• Balances project workloads with requirements to ensure the financial health of the Studio
• Develops, implements and manages an annual operating plan for own Studio; reviews and updates plan on a monthly basis; strategizes and modifies plan moving forward to suit changing conditions

Staff Management

• Reviews safety requirements for field work and ensures that staff are trained in accordance with local health and safety regulations
• Takes responsibility for succession planning within own area
• Conducts annual bonus and salary reviews for all direct reports; analyzes and makes recommendations for all staff within the Studio in accordance with the budget, and makes recommendations for promotions, where appropriate
• Oversees workloads and provides staff supervision to ensure that work is done accurately, efficiently and complies with policies, procedures and standards as well as best working practices
• Encourages productivity, innovation, teamwork, and a high level of professionalism within own discipline; leads by example

Required Skills

• Registered with a relevant professional architectural association is an asset
• Knowledge in Architectural design and presentation; intermediate M&E, structural building systems, permit and building codes
• Technically advanced in architectural or engineering systems and design
• Have successfully completed related post-secondary education

Required Experience

• 10+ years of prior experience in a supervisory/leadership role
• Managing architectural and engineering staff