Senior Director, Technology - Remote, Canada

 
Solutions driven success.
 
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 
 
As the Sr Director, Technology Operations, you’ll help the business utilize technology solutions to drive projects, revenue growth and/or efficiencies. You’ll have extensive contact with all management levels, primarily VP of Technology Infrastructure, other Sr Directors in Infrastructure, other IT Leaders, vendors, and other internal customers is required to identify, research, analyze and resolve complex user issues and establish strategy and plans.
 
Pay, benefits, and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including extended health benefits (medical, dental and vision), pension, life insurance, disability and more.
 
What you’ll do on a typical day:

• Develops, plans, directs and controls the development and implementation of business IT strategic planning including both financial and operational goals.
• Collaborates with VP of Technology Infrastructure, to establish initiatives to identify where conflicts/synergies exist between technologies and business functions.
• Performs high-level planning for current and future directions of the industry and associated technologies and spearheads implementation of new/upgraded systems and technologies with leadership team below them
• Provide leadership, team building and technical practices expertise across the Infrastructure Operations and Platform team and act as the technical leader to a distributed team.
• Drives IT development across multiple teams and phases to ensure that IT Operations are aligned with business objectives.
• Identifies business needs to gain alignment between business and technical capabilities.
• Develop technology capabilities allowing for data-based decision-making and innovation across XPO as an organization
• Strong technologist and ability to get respect from the engineers and community. Must have experience with VSE, Mainframe, Storage and RHEL Platforms
• Foster an environment of data-driven decision-making
• Working with IT Infrastructure leaders and other key stakeholders to develop a strategy and roadmap to enable Infrastructure’s vision and goals
• Define strategy to maintain and enhance technologies services that enable XPO’s business model and customer success
• Be a key contributor to IT Automation, Availability, technical practices and help to drive successful delivery of our Infrastructure services.

What you need to succeed at XPO:
At a minimum, you’ll need:

• Extensive experience with VMware, Windows Servers, Pure Storage, Mainframes and RHEL
• Comfortable in high growth organizations.
• Demonstrated success in running highly available production systems within a complex technology environment
• A proven track record of successful collaboration with senior management team across all functions
• Must have transportation industry acumen to lead a technology team that comprises of high-level technologists within leadership and teams alike
• 10 years of post-bachelor’s progressive experience in the following
  • Extensive experience managing a team of engineers delivering highly available applications and infrastructure solutions
  • Extensive experience with VMware, Windows Servers, Pure Storage, Mainframes and RHEL
  • Demonstrated success in running highly available production systems within a complex technology environment
  • In-depth knowledge of engineering practices and architecture/design
  • Demonstrated experience on building and running solutions for infrastructure/application monitoring and Disaster Recovery
  • Strong knowledge of ITIL and ITSM processes and experience with vendor and staff augmentation with remote service providers
  • Comfortable in high growth organizations.
  • A hands-on leader who possesses experience suited to an entrepreneurial and collaborative growth-oriented environment.
  • Proven track record and ability to attract and retain A-level talent.
  • A proven track record of successful collaboration with senior management team across all functions
  • Must have transportation industry acumen to lead a technology team that comprises of high-level technologists within leadership and teams alike
    
    
• Bachelor’s degree or equivalent related work or military experience
• A hands-on leader who possesses experience suited to an entrepreneurial and collaborative growth-oriented environment.
• Extensive experience managing a team of engineers delivering highly available applications and infrastructure solutions
• In-depth knowledge of engineering practices and architecture/design
• Proven track record and ability to attract and retain A-level talent.
• Demonstrated experience on building and running solutions for infrastructure/application monitoring and Disaster Recovery
• Strong knowledge of ITIL and ITSM processes and experience with vendor and staff augmentation with remote service providers

It’d be great if you also have:

• Available to work extended hours including weekends, and travel as needed
• Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience
• 5 years supervisory experience
• Strong aptitude for understanding and analyzing large amounts of data from multiple sources
• Exceptional interpersonal and negotiation skills to deal effectively with individuals and groups both internally and externally; ability to lead, motivate and mentor team members
• Master’s degree in a technology related field

Be part of something big.
 
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Review XPO's candidate privacy statement here. 
 
 If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 
 
 Accommodation email must include:
•    Your name
•    Job title with location (city/province) and requisition ID
•    A clear description of the disability accommodation that you are seeking