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Director, Information Technology Solutions
Company | Region of Peel |
Address | Brampton, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Government Administration |
Expires | 2023-09-21 |
Posted at | 8 months ago |
- Delivering a holistic solution for any Regional services identified for improvement or transformation, enabling clients to achieve their desired outcomes within their desired budgets.
- Partnering with stakeholders to continually assess and improve internal processes and champion opportunities for enhancing service delivery and the development of complex business solutions such as integrated technology, throughout Regional operations.
- Identifying, analyzing and mitigating technology implementation risks (e.g. data and maintenance standards, business process standardization) and work across departments with senior leaders to develop solutions promoting a commitment to new approaches and initiatives to resolve divisional/departmental challenges.
- Leading a team of portfolio managers who are responsible for project management, execution, ongoing milestone/deliverables tracking, communication, and key performance metrics.
- Participating in strategic planning, tactical operation planning, and the development of contingency operation plans for supported systems and environments.
- Leading and supporting the prioritization of projects and programs within the portfolios and reporting on the overall health of client project portfolios through status reports, metrics and key performance indicators.
- Ensuring that IT implementations are aligned with approved client service business plans, are prioritized and scheduled to optimize the utilization of Regional resources and that risks have been appropriately identified and reasonably mitigated.
- Ensuring that the Division delivers highly effective IT Program management services and that projects are delivered on schedule, on budget and on scope, and incorporate proper change management and benefits management.
- Leading the development and execution of platform and non-platform technology solutions that deliver client value and lasting business impact.
- A minimum 8 years progressive change and people leadership experience with a proven ability to mentor, coach, engage, motivate and influence diverse teams, including indirect resourcing.
- Combination of education and experience may be considered.
- University Degree in a related field (e.g. Computer Science) supplemented by a minimum of 10 years of progressive IT and business work experience with a broad range of exposure to various technical environments and business segments or an equivalent combination of experience and education.
- Demonstrated knowledge and experience managing the SalesForce platform, is an asset.
- Expertise in leading large-scale technology implementations and ability to oversee and handle complex and multiple projects.
- Project Management Professional (PMP) Certification is preferred
- Strong influence, political acumen and adaptability to work in an environment with changing priorities, short timelines, and limited resources.
- Strong knowledge of government roles, structures, policies and procedures and awareness of the political environment in which the Region of Peel operates.
- Expertise in organizational change management and change leadership with large corporate initiatives is required.
- Advanced systems and critical thinking, conceptual and problem solving abilities to identify and analyze issues and risks, develop solutions, influence decision-making and promote a commitment to new approaches and innovative solutions.
- Exceptional interpersonal, collaboration, relationship building, consulting, negotiation, conflict resolution skills and political and business acumen to identify and respond appropriately to varying situations.
- Demonstrated ability to move seamlessly between strategic and operational thinking and strategy development and tactical execution.
- Demonstrated tenacity and service orientation with an ability to understand and manage complex relationships within the context of broader issues impacting service quality.
- Demonstrated strong presentation and facilitation skills including the ability to present to various audiences within the organization, Regional Council, and external groups, including other governments, as required.
- A solid understanding of performance measurement and an ability to evaluate trends in order to provide recommended process improvement changes to enhance operational efficiencies.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- Strategic negotiation and conflict resolution skills, with the ability to influence others to achieve outcomes.
- Superior written and verbal communication skills and ability to synthesize, analyze and clarify complex ideas and material, and formulate them into clear, plain language and present to a variety of audiences.
- Comprehensive Health, Dental, Vision benefit plan including psychological health and health spending account (effective start date)
- Supportive leadership and a culture of respect and inclusion
- Automatic enrolment into OMERS pension plan (where applicable)
- Access to tuition reimbursement (where applicable) and learning and development resources
- Accrue Vacation on a monthly basis up to 5 weeks per annum
- Annual performance review and merit increases based on performance
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing
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