Director Information Technology Operations Jobs

University degree in a field related to the management of information technology, or equivalent post-secondary education and related experience.

Minimum of 5 years of experience in the area of information technology and systems at the management level.

Asset: Project management certification (PMP)

Problem-solving, negotiation and decision-making skills to influence management, as well as internal and external partners.

Experience in strategic planning, budgeting, and resource management.

Lead the end-to-end process of IT enhancements, upgrades, and major projects, including external resource management, while establishing and improving technology delivery.

Experience with PMI methodology and best practices (Project Management Professional (PMP®) certification is an asset).

Experience in client relationship management and guiding customers in setting and meeting goals.

Strategic vendor management experience with managed service providers including governance, RFx processes, and supplier negotiations.

Ability to partner with key stakeholders i.e. business partners across core business services, HR, finance, etc.

Experience with setting, measuring, and reporting on program success metrics.

Experience in applying a process improvement mind-set and methodology to effectively solve complex business problems and effectively mitigate operational risk.

Exceptional capabilities in leadership, communication, and stakeholder management

Preferred certifications in project management and ITIL

Maintain consistent communication with senior management and stakeholders, sharing project progress

Efficiently manage a technical team, aligning their tasks with growth goals

Over a decade of experience overseeing IT/OT-ICS projects

Skillful at balancing strategic priorities, risk assessment, and investment decisions

Knowledge of contracting, negotiating, and change management.

Project management experience; ability to simultaneously manage several projects.

Continuously review the technology landscape to identify opportunities for enhancing operations, service offerings, and customer experiences.

Responsible for IT governance, risk management, compliance, and data security.

Remain current and knowledgeable on technology trends and landscape to enable continued success and strength of the IT department.

Recruit, train, and manage performance for members of the IT team.

Manage Windows, Linux and Mac OS level hardening and security patching.

A Bachelor’s degree in Computer Science, IT, or equivalent work experience

1-5+ years of System/Network Engineer experience

Experience installing desktops, laptops (Windows/Mac.), monitors, VoIP phones and printers

Experience with service desk software and incident response workflows (JIRA service desk, BMC Remedy, or equivalent)

Experience installing computing and networking hardware including Dell servers, Cisco Routers, and switches.

Project Management Professional (PMP) Certification is preferred

Leading a team of portfolio managers who are responsible for project management, execution, ongoing milestone/deliverables tracking, communication, and key performance metrics.

Demonstrated knowledge and experience managing the SalesForce platform, is an asset.

Combination of education and experience may be considered.

Expertise in organizational change management and change leadership with large corporate initiatives is required.

If this opportunity matches your qualifications and experience, please apply on-line.

Project Management Professional (PMP) Certification is preferred

Leading a team of portfolio managers who are responsible for project management, execution, ongoing milestone/deliverables tracking, communication, and key performance metrics.

Demonstrated knowledge and experience managing the SalesForce platform, is an asset.

Combination of education and experience may be considered.

Expertise in organizational change management and change leadership with large corporate initiatives is required.

If this opportunity matches your qualifications and experience, please apply on-line.

 Project management expert to ensure smooth system, product and IT expansion and change implementation

 Excellent knowledge or computer assets, systems, and production-related ERP systems.

 Effective oral and written communication skills.

 Must be able to gather and analyze information skillfully and present at an executive level.

 5+ years leadership experience managing a team of Information Technology professionals at a corporate level.

In your capacity as Director, Information Technology you will be responsible for:

A minimum of three years of experience in a management role and five years of experience in a related industry.

Demonstrated project management skills, including the ability to delegate, set expectations, and monitor progress.

Assist senior management in developing and executing IT strategic and tactical plans.

Manage IT-related projects, ensuring clear capture of business requirements, provision of functional deliverables, milestone planning, and post-mortem reporting.

Create status reports and present findings to senior management, conveying the impact of IT initiatives on organizational goals.

Plan, develop, and manage all IT services, programs, and support across the organization.

• Strong knowledge of project management principles.

• Knowledge of business processes, management, budgeting, and business operations.

• Excellent organizational, time management and priority management skills.

• Strong problem-solving, crisis and risk-management skills;

3. Ensures the security and management of data and data recovery;

 Starting range: $2,020.44 - $2,727.60 per week (based on education and experience)

Manage, mentor, and coach development teams, ensuring their growth and success.

Maintain clear communication and manage expectations throughout the development process.

Emphasize clean code practices and enhanced user experiences.

Facilitate knowledge sharing and maintain performance metrics.

Ensure comprehensive documentation and facilitate knowledge sharing.

Proven experience in operational excellence within application development teams.

Previous IT Operation Management experience

Attend site management meetings as IT representative facing the business

Excellent communication and people leadership skills

Our Vancouver based client is seeking an IT Operations Manager to join their team.

Coordinate IT Operations staff workloads and assignments, including prioritization of projects and distribution of tasks amongst the team.

Function as escalation point for Operational support between internal departments at site

Experience with systems design and development from business requirements analysis through to daily management

Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.

Perform any other duties as assigned by the management

Certification or considerable knowledge in PCI & privacy compliance

Excellent understanding of project management principles

Experience in virtualized IT environment ( VMware) required Education

5 to 8 years of relevant IT experience in a mid-to-senior management role.

Managing the Project Management Office and/or application support group, including internal and external London Hydro staff.

A PMP certification is preferred; furthermore, an MBA would be an asset.

Strong oral and written communication skills.

Strong technical knowledge of computer applications: SAP, Intergraph, Oracle Database, Webtools (.net), JD Edwards, and Mobile Apps.

Contributing to strategic direction/plan, roadmap and business plan of London Hydro's IT landscape, including emerging technologies.

Proven experience in IT planning and project management.

Demonstrated leadership and management abilities. Ability to effectively lead and manage a diverse team.

Current with new technologies and committed to continually upgrade and develop information technology skills and knowledge.

Develops and manages the district’s Information Technology budget, ensuring budget allocations and expenditures support the strategic goals approved by the Board.

Previous experience with integrating new technologies and methodologies into a large organization, preferably within a unionized environment.

Excellent verbal and written communication skills, and the ability to work effectively with a wide variety of stakeholders.

• Proven experience in IT planning and project management.

• Demonstrated leadership and management abilities. Ability to effectively lead and manage a diverse team.

• Current with new technologies and committed to continually upgrade and develop information technology skills and knowledge.

School District No. 67 (Okanagan Skaha) – Director of Information Technology

• Develops and implements Information Technology related policies and procedures.

• Responsible for network security to protect the district’s data, tools, and information.

Strong problem-solving skills and the ability to manage multiple projects simultaneously

Bachelor’s degree in Computer Science, Information Systems, related field, or equivalent experience/education

Manage vendor relationships and negotiate contracts for hardware, software, and services

Collaborate with other departments to identify and implement technology solutions that improve business processes and enhance customer experience

Strong technical knowledge of hardware (cloud and on-prem), software, network

Experience managing a team of IT professionals and collaborating with other departments

Experience in an IT Operations management role with direct supervisory responsibilities.

Knowledge / experience with current network architecture/standards and industry best practices required to implement and maintain a reliable data network.

Experience supporting an enterprise Server environment including Microsoft and Unix operating systems.

Experience with Operations monitoring practices and tool sets.

Experience with ITIL processes [E.g., Change, Incident, Problem] required and ITIL designation preferred.

Sound judgment and decision-making skills.

▪ Manage their field of expertise by providing advice, support, information, and training to users.

▪ Minimum of 5 - 7 years Information Technology experience

▪ Travel requirement between Canadian sites. Approximately 15%

▪ Language skills: Fluent English

▪ ITIL training – certification preferred

▪ Experience in Virtualization (VMware, Hyper-V)

Demonstrated project management experience with multi-faceted projects and stringent timelines.

Demonstrated leadership and managerial skills in a complex environment.

ITIL training and experience an asset.

Excellent communication skills including the ability to facilitate and negotiate.

Demonstrated ability to establish and manage relationships with strategic partners and solution providers.

Demonstrated analytical and problem solving skills.