Project Management Officer/ Project Coordinator

Position: Project Management Officer/ Project Coordinator

Duration: until Dec 2023 with strong potential to extend or convert to FT

Location: Toronto

Hours: Daily hours are flexible but will be a total of 7.5

Type: Hybrid

The Project Coordinator will assist the AVP, Global Program Manager (Global PMO team) of the Path to Digital Customer Leader (DCL) program. The individual will work closely with the Global PM to analyze and report upon ongoing project financials, risks, and leadership updates.

Job Responsibilities:

• Provide support to the global DCL Program Manager to collate the ongoing view of the project financials, outcome tracking and issues, risks and blockers requiring intervention

• Engage with stakeholders from segments and global teams to collect and consolidate financials and status reporting meetings to publish to the global leadership team

• Support the coordination of planning, tracking, and follow ups on additional information required from project managers on global projects

• Track portfolio changes. Lead analysis and impact assessment of changes to the program. Report on key program metrics Prepare project status reporting for assigned deliverables Maintain program reporting, including preparation of the monthly program review material

• Work collaboratively with the Segment and Global teams to pro-actively share information and foster continued learning and development, facilitating continuous improvement

• Support global PM in creating collateral as the global DCL PMO team works collaboratively with the Global Agile Office to evolve the program toward an increasingly agile operating model

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Excellent interpersonal, written, and oral communication skills, with proven ability to engage with stakeholders in a large, multi-national enterprise context

• Bachelor’s degree in Computer Science / Information Technology, Business or other relevant post-secondary education preferred.

• At least 2 years Project. Program, or PMO experience – preferably in the financial services, wealth management or insurance industry

• Ability to identify and drive opportunities for continuous improvement across the program

• Experience in Agile ways of working, with a strong outcome driven focus

• Excellent comprehension, analytical and decision-making skills

• Self-motivated and directed, with keen attention to detail

• Highly organized and ability to multi-task

• Proficiency in Microsoft Office and PM tools

• Relevant certifications such as PMP will be a big plus

• Experience working on large scale digital transformation programs will be a big plus – preferably with a dynamic global team

Aside from what is currently provided as the job description, are there any additional soft or hard skills required and highly preferred?

Top 3 Skills:

• Project. Program, or PMO experience
• Detail Orientated – Very careful. Eye for details.
• Synthesize data.

Other Top Skills:

• Good Communication skills
• The ability to shift gears consistently.
• Able to balance competing priorities and push back when needed.

Technical:

• Excel / PowerPoint

How Many Years of REQUIRED Experience?

• At least 2 years Project. Program, or PMO experience

How Many Years of NICE TO HAVE Experience?

• Relevant certifications such as PMP will be a big plus.
• Bachelor’s degree in computer science / Information Technology, Business or other relevant post-secondary education preferred.
• Preferably in the financial services, wealth management or insurance industry