Patient Registration Clerk/ Bed Allocator (Cupe) - Casual - Markham Site

Land Acknowledgement
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.
Forbes Canada Honouree
We are honoured to be recognized as one of Forbes Canada’s Best Employers for Diversity 2022. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI. https://www.oakvalleyhealth.ca/about-us/equity-diversity-and-inclusion
Who You Are

• You are a team player with excellent communication, critical thinking and prioritization skills
• You are a patient and/or client centered individual who performs at an exemplary standard
• You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage

What We Are Looking For
The Bed Allocator/Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the bed management function. As the successful candidate, you will be responsible for the appropriate and efficient placement, transfer, and discharge of all inpatients and emergency patients in a confidential manner. This position is responsible for maintaining the corporate bed board for the organization providing a central resource for internal and external customers. This position has an integral function in monitoring the timely follow up and completion of Daily Bed Census and Preferred Accommodation.
What You Bring To This Role

• Minimum one year completed in a Medical Office Administration program
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrated excellence in verbal and written communication
• Strong interpersonal and negotiating skills
• Demonstrated excellence in problem solving and critical thinking skills
• A minimum of 2 years of registration/admitting experience in a hospital setting required
• Demonstrated initiative, leadership , facilitative and teamwork skills
• Demonstrated excellent customer service focus
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required
• Well developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm and experience with Excel, Word, Outlook e-mail and Hospital ADT systems (Meditech)
• Effective time management and organizational skills with an ability to work well under pressure, prioritize and manage multiple demands in a fast pace environment
• Knowledge of medical terminology an asset
• A minimum of 1 year of Bed allocation and bed board management experience in a hospital setting required

Work Schedule
The successful candidate will be required to work 8 hour days, evenings, and night shifts (0700 - 1500, 1500 - 2300, 2300 - 07000). Candidates must be able to work ALL shifts listed.
However, please note schedules are subject to change based on operational needs.
Compensation
Salary Grid: CUP C03:
$24.38 - $27.43 per hour
Who We Are
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 526 physicians, 28 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
COVID Statement
As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.
Oak Valley Health Diversity Statement
Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.
Required Skills
Required Experience