Pall Water Commercial Operations Specialist (Hybrid)

Are you passionate about data analysis, collaborating with a diverse team, and making an impact in the environment?

If so, read on!

Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

https://www.pallwater.com/about

We offer:

• Full benefits including a performance-based bonus, medical & dental, and RPP (we match!) and RRSP that start day 1!
• Career coaching and development opportunities
• Hybrid position flexibility - 2 days onsite in London, Ontario and 3 days remote per week

We are hiring a NEW role for a Commercial Operations Specialist to join our collaborative team. This person will be responsible for partnering with sales & applications leadership to develop, implement, and sustain best in class Commercial Operations processes to drive organizational strategic growth goals across Pall Water!

The role will provide leadership with analytical data and insights to make strategic and tactical business decisions. The Commercial Operations Specialist will provide understanding of drivers that influence sales performance to impact optimal processes within the commercial organization.

In this role, a typical day will look like:

Commercial Operations Protocol (40%)

• Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect commercial process quality, prioritize, and implement opportunities.
• Collaborate with sales leaders to support deployment of consistent funnel management and improvements through SFDC and creating Standard work for the Global sales team.
• Benchmark Pall Water commercial operations practices with internal and external best practices, making recommendations/gaining internal approval for execution of improvements and project management of implementation.

Sales Tools/Customer Relationship Management (Salesforce.com) (30%)

• Perform day to day Salesforce.com administrative tasks and address production support issues. Tasks include data updates, ad-hoc reporting, and user account management.
• Manages the Salesforce.com CRM software including specifying and implementing changes, ensuring pipeline accuracy, and managing compliance.

Data Management & Analysis (30%)

• Works with Sales, Applications, and Marketing teams to define KPIs. Maintain subject matter expertise with sales data sources and tools.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the commercial organization in a timely fashion. Recommends revisions to existing reports or assists in the development of new reporting tools as needed.

The essential requirements of the job include:

• Bachelor’s degree/diploma in business, marketing, engineering or related field with 3+ years exp
• 3+ years of Commercial operations experience in sales, marketing, product management, customer service or other related commercial roles
• Knowledge of reporting and data analytics tools like Excel, SAS, Power BI, Qlikview, Spotfire, Tableau, Business objects
• Ability to travel when needed for meetings and site visits. Up to 10% of the time. Primarily throughout North America via car or airplane.
• Demonstrated ability to manage business processes.
• Demonstrated ability to structure and conduct analyses to generate insight and recommendations.

Preferred qualifications:

• MBA degree
• Salesforce.com (or equivalent) certifications
• 5+ years of Commercial operations experience in sales, marketing, product management, customer service or other related commercial roles

About Pall Water:

Combined with decades of experience and thousands of installations, Pall Water is known globally as a provider of high-quality systems designed to tackle the most complex water treatment challenges, simply and reliably. Pall Water is a global leader in filtration, separation, and purification technologies. Our trusted water treatment solutions ensure the continual supply of safe and reliable water for municipalities and industries. With more than two billion gallons of installed capacity spanning six continents, we are a leader in membrane-based water treatment solutions. www.pallwater.com.

Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.