Office Manager Jobs

Summary:

We are looking for an experienced and organized office manager to join our growing team in Lamont County. (15 minutes northeast of Ft. Saskatchewan). The ideal candidate will have a strong understanding of office administration, customer service, and financial management. The ideal candidate thrives in a small office environment, embraces a challenge and works well with both internal and external stakeholders of AMRT.

This role will report to the Director of Operations (located in Lamont County) but also have regular communications and responsibilities with other functional teams across the organization.

About AMRT:

Alberta Midland Railway Terminal (“AMRT”) spans 300 acres and offers customers over 1,650 railcar storage spots and a unit train capable loop track. With connections to both the CN and CPKC Railways, AMRT is the only dual-served rail terminal within Alberta's Industrial Heartland. AMRT specializes in safely providing railcar staging and storage-in-transit, switching, transloading, and railcar cleaning & repair to industrial customers within the region.

Responsibilities:

• Manage the day-to-day operations of the office, including:

oAnswering phones and responding to emails

oMaintaining the office and its equipment

oOrder supplies

oFiling and organizing paperwork

oProvide administrative support to the team

oSupport business development efforts

• Interface with customers:

oResponsible for interacting with customers on a daily basis, handling customer inquires, and communicating those with the operating team

oTrack customer activity in yard through the AMRT’s proprietary railcar inventory software, and work with operations to ensure accurate records for customer activity across board

• Support the finance function, including:

oMaintain and review yard reports to ensure accurate and timely invoicing

oCreate and process customer invoices for all customer activities as well as regular collections and customer interactions specific to AR

oResponsible for entering vendor invoices, manage credit applications, and manage AP disbursement process

oCreate reports and basic analysis as requested

• HR and payroll:

oSupport onboarding of new employees

oReview and cross-check timesheets with operations to ensure accurate payroll

oEnsure timely processing of payroll

oSubmit necessary reporting to government agencies, where necessary

Qualifications:

• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with ADP/payroll software preferred
• Ability to work flexible hours
• Excellent customer service skills
• Experience with Microsoft Dynamics / NAV, and/or Quickbooks preferred
• Must be tech-savvy
• High School Diploma or General Education Diploma (GED)
• Strong organizational and time management skills
• 3+ years of experience in an office management role

Benefits:

• Opportunity to work with a great team in a fast-paced environment
• Comprehensive benefits package
• Competitive salary

If you are a highly motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.