Office Manager Jobs

Let us welcome you to Optima Living to Sagebrush in Wetaskiwin, AB.

Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.

Optima Living’s North Star, Let us welcome you home, speaks to our underlying principles and the experience seniors discover in our communities. When residents are home, they feel safe, respected, and welcome. Home is where one’s voice is heard, their views matter, and they have freedom of choice.

Optima Living’s mission, vision, and values—respect, dignity, teamwork, and doing the right thing—support and build upon our North Star. Optima Living operates over 2,200 beds providing congregate living options for seniors. These options range from subsidized to luxury, Independent to Assisted Living, Long-term Care to Memory Care, and Residential Mental Health.

Summary:

As the Office Manager, you are responsible for keeping the site running smoothly and overseeing administrative support. This position reports to the General Manager.

Do you have the following experience & skills? If Yes, then you’re the one!

• Strong computer literacy including effective working skills with Microsoft Suite
• Minimum three (3) years' experience in an Office Manager role
• Exceptional interpersonal skills with peers, residents, visitors, and operational partners
• Superior oral and written communication skills
• Yardi experience is an asset
• Demonstrate the ability to prioritize and problem solve
• Strong sense of ethics and the ability to handle sensitive information with tact and discretion
• Completion of CPR and First Aid is an asset
• Completion of Business Administration course is an asset
• Experience in residential care setting is preferred
• Superior organizational skills with the ability to handle multiple tasks and deadlines

Key responsibilities:

Accounting

• Identify discrepancies and follow up with residents on overdue accounts.
• Process accounts payable and receivable
• Liaise with accounts payable and receivable regarding payroll, petty cash, rent roll, new residents lease etc.
• Maintain a system of accounting controls and documentation of accounting policies and procedures

Office Administration

• Prepare and make bank deposits as needed.
• Support the management team administratively.
• Assist with Leasing including tours, answering phone calls regarding Wild Rose, updating CRM platform, putting together info packages, leases etc.
• Troubleshoot hardware and software challenges.
• Other duties as assigned to support operational requirements.
• Verify hours worked and submit to payroll.
• Manage cash resource through reporting deficiencies and monitoring petty cash.
• Liaise with Human Resources to process new hires, team member changes, and departures and performance management.
• Receives incoming phone calls and greets residents, team members, and visitors.
• Assist with onboarding new employees, site tour, introductions, documentation etc.

Benefits of working with Optima Living:

• Dental care
• Extended health care
• Paid time off
• Truly awesome teammates
• Life insurance
• Vision care
• All the usual perks:
• Employee assistance program
• RRSP match
• On-site parking
• Welcoming and supportive work environment

Conditions of Employment

• Clear Vulnerable Sector Check
• Clear Police Information Check
• COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.

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