Office Manager Jobs

Let us welcome you to Optima Living.

Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.

Optima Living’s North Star, Let us welcome you home, speaks to our underlying principles and the experience seniors discover in our communities. When residents are home, they feel safe, respected, and welcome. Home is where one’s voice is heard, their views matter, and they have freedom of choice.

Optima Living’s mission, vision, and values—respect, dignity, teamwork, and doing the right thing—support and build upon our North Star. Optima Living operates over 2,200 beds providing congregate living options for seniors. These options range from subsidized to luxury, Independent to Assisted Living, Long-term Care to Memory Care, and Residential Mental Health.

Summary:

As the Office Manager, you are responsible for keeping the site running smoothly and overseeing administrative support. This position reports to the General Manager.

Do you have the following experience & skills? If Yes, then you’re the one!

• Experience in residential care setting is preferred
• Exceptional interpersonal skills with peers, residents, visitors, and operational partners
• Demonstrate the ability to prioritize and problem solve
• Completion of CPR and First Aid is an asset
• Minimum three (3) years' experience in an Office Manager role
• Superior oral and written communication skills, fluently in English
• Strong sense of ethics and the ability to handle sensitive information with tact and discretion
• Yardi experience is an asset
• Strong computer literacy including effective working skills with Microsoft Suite
• Completion of Business Administration course is an asset
• Superior organizational skills with the ability to handle multiple tasks and deadlines

Key responsibilities:

Accounting

• Identify discrepancies and follow up with residents on overdue accounts.
• Maintain a system of accounting controls and documentation of accounting policies and procedures
• Process accounts payable and receivable
• Liaise with accounts payable and receivable regarding payroll, petty cash, rent roll, new residents lease etc.

Office Administration

• Receives incoming phone calls and greets residents, team members, and visitors.
• Assist with onboarding new employees, site tour, introductions, documentation etc.
• Troubleshoot hardware and software challenges.
• Manage cash resource through reporting deficiencies and monitoring petty cash.
• Other duties as assigned to support operational requirements.
• Support the management team administratively.
• Prepare and make bank deposits as needed.
• Verify hours worked and submit to payroll.
• Assist with Leasing including tours, answering phone calls regarding Wild Rose, updating CRM platform, putting together info packages, leases etc.
• Liaise with Human Resources to process new hires, team member changes, and departures and performance management.

Benefits of working with Optima Living:

• On-site parking
• All the usual perks:
• Paid time off
• Truly awesome teammates
• Welcoming and supportive work environment
• Extended health care
• RRSP match
• Dental care
• Life insurance
• Employee assistance program
• Vision care

Conditions of Employment

• Clear Police Information Check
• Clear Vulnerable Sector Check
• COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.

#IDOP

Powered by JazzHR

0SRTIIsqys