Office Manager - Agecare Midnapore

The Opportunity

Are you a driven office administrator who wants to get into long-term healthcare? AgeCare is seeking an experienced Office Manager to join our administrative team at our Midnapore site. The successful candidate will be responsible for ensuring the administration team meets the expected results in areas related to resident and company financial accountabilities, employees’ scheduling, and general office and residents’ administration services.

This role acts as an assistant to the Executive Director for operational/budgetary requirements and is the first point of contact for Director of Care, hospitality team and corporate office when the Executive Director is temporarily absent or unavailable. Within the scope of this position, the Office Manager takes on a key role to continually provide an environment promoting a culture of resident safety, confidentiality, and customer service/support.

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We are deeply committed to delivering exceptional care and service to everyone under our care. Our focus is on fostering friendships, ensuring security and peace of mind, and cultivating vibrant and fulfilling communities. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long term care is more than just a job; it is a calling for many of us.

In this role you will be focused on:

• Performs all office and resident accounting functions which include but are not limited to resident billing/account reconciliations, site office accounting and reconciliations, accounts payable/receivable, preparation of tax letters for residents.
• Ensures WCB Claims are properly documented and forwarded to WCB in cooperation with HR Advisor; works with HR Advisor and management to identify modified duties, and early and safe return to work of WCB injured employees.
• Ensures collection and maintenance of employees’ information related to new hires/transfers/ terminations as directed by and in conjunction with the hiring manager and/or HR Advisor.
• Manages administration positions through recruitment, promotion, transfer, performance management, training/development, and daily supervision/delegation of work.
• Responsible for overall site bi-weekly payroll, related data entry and timesheet/schedule reconciliations.
• Ensures collection and maintenance of residents’ information, and confidentiality related to residents and company information.

What You Will Do:

• Coordinates and organizes admissions and discharges including all related paperwork.
• Collaborates with Director of Care and/or General Manger on employee performance, attendance, and concerns.
• As appropriate, collaborates with Director of Care / HR Advisor in the review of internal and external candidate applications, selection process, extension of offers, and orientation.
• Plans, organizes, and streamlines general office processes to ensure efficient and smooth daily operations.
• Ensures Scheduler adheres to appropriate processes related to scheduling rules.
• Ensures residents care funds, maintained by the community, are managed in accordance with the residents’ requests and federal and provincial requirements.
• Collaborates with, assists, and acts on behalf of the Executive Director when required.
• Continuously demonstrates a proactive approach to manage spending; being innovative in creating strategies that will reduce costs while not diminishing care or services provided.

What We Offer:

• Inspiring vision that centers around promoting and fostering a person-centered care philosophy.
• Emphasis on work-life balance for a healthy and fulfilling professional life.
• Diverse career experiences and opportunities for professional growth and development.
• Competitive salary and benefits package.
• Access to technology, tools, and resources to enhance your job performance and efficiency.

What You Bring:

• Ability to handle sensitive situations that require empathy, tact, and confidentiality.
• Preferred qualification: Diploma in office administration.
• Excellent interpersonal skills and demonstrated ability to collaborate effectively with a broad range of individuals and groups.
• Must be able to provide a complete and current (within six months) Vulnerable Sector Check, including a Criminal Background Check, or be willing to obtain one.
• Excellent written and verbal communication skills.
• Experience: Minimum 3 years’ experience in an administrative capacity in a full scope office environment, combined with leadership/supervisory responsibilities, preferably within unionized environment.
• Proficient with Point Click Care, Microsoft Office Suite, AP/A. Workday experience is an asset.
• Exhibits a high level of organizational, multi-tasking, and problem-solving skills.

What Are You Waiting For?

Join us at AgeCare to celebrate the ageless spirit of people through service and innovation. If you're passionate about serving seniors with dignity, respect, and compassion, join our team and make a meaningful difference in the lives of residents and their families.

At AgeCare, we value diversity and inclusion and encourage all qualified individuals to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.