Receptionist Casual Agecare Midnapore Jobs

To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;

Pleasant telephone manner with strong customer service skills

Excellent organizational and communication skills

Experience with Microsoft office suite of applications

To respond to incoming telephone lines and take and relay messages as required;

To greet visitors and directs them as appropriate;

Proven financial management, cost control, leadership, and strong interpersonal skills

Ensure the community operates with smooth and seamless services by participating on a number of committees and management teams

Post-secondary training in a related area, Red Seal certification required.

5+ years of demonstrated experience in a leadership role related to hospitality services

Help residents enjoy life by planning, coordinating and evaluating all aspects of the communities food, housekeeping, laundry and janitorial services

Guide, mentor and inspire a team of Hospitality staff to be their best, personally and professionally

Strong planning, follow up, time management & organizational skills

Work to your full scope of practise and provide resident focused care

Observe resident for any changes in status, and share any observations for incorporation into care plans

Assist and accompany residents in moving about the community with walking as well as participate in functions

Report any unsafe activities that may cause harm or injure a resident

Completion of a recognized Health Care Aide certificate course and registered in the Health Care Aide Directory

At least 6 months of experience as a waiter/waitress in a dining environment

Performs meal service as required relating to beverage and meal service, plating of food, clearing and cleaning of dining rooms etc.

Assists residents with menu selection as required and serves food and beverages to residents in designated areas

Responsible for the setting, clearing, cleaning, and sanitizing of resident dining and service areas

Collects and strips trays for dish washing

Conveys residents’ complaints to Dietary Supervisor

High school equivalent and experience in service sector i.e. restaurants, hotel etc.

Food Safe Level I, WHMIS Certification, First Aide Certificate an asset

Deliver exemplary housekeeping services within resident suites, amenity spaces and common/administrative areas

An integral part of the service team, supporting the provision of a quality living environment for seniors

Responsible for completing a variety of housekeeping, laundry and/or food service functions

Demonstrate a solid understanding of the intent and philosophy of complex care when planning and delivering hospitality services

At least 6 months of experience as a waiter/waitress in a dining environment

Performs meal service as required relating to beverage and meal service, plating of food, clearing and cleaning of dining rooms etc.

Assists residents with menu selection as required and serves food and beverages to residents in designated areas

Responsible for the setting, clearing, cleaning, and sanitizing of resident dining and service areas

Collects and strips trays for dish washing

Conveys residents’ complaints to Dietary Supervisor

Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills

Education and experience in gerontology, rehabilitation, community/complex/long term care an asset

Required Education, Credentials and Experience:

To order and safe keep drugs and narcotics and administer in compliance with all regulatory requirements and policies and procedures;

To facilitate and provide resident/family education ;

To respond to and manage significant changes in residents’ condition and or medical emergencies;

Above average interpersonal, oral and written communication skills;

Previous experience in reception is considered an asset;

To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ;

To redirect calls as appropriate and take clear, concise messages when required;

To greet, assist and direct all visitors;

To pick up and sort internal mail;

Experience working with seniors, particularly in a long term care setting.

An energetic, compassionate person who enjoys working with the elderly and who possesses excellent problem solving, planning and creative abilities.

Assists in the planning, organization, and implementation of meaningful restorative programs for the residents.

Promotes and supports a team environment.

Maintains appropriate resident and department records including assessments, and evaluations of planned programs detailing anticipated individual participation.

Maintains effective communication and good human relations with residents, families, volunteers and staff of other departments.

Applicants must have excellent interpersonal communication skills and presentation

Greeting visitors, determine purpose of visit and direct visitors to proper location as appropriate.

Answer telephone and place outgoing calls as requested

Maintain records as required and perform clerical work as assigned

Monitor front door for wandering residents

Adhere to established department policies and procedures regarding quality assurance, fire safety, environment and infection control

At least 6 months of experience as a waiter/waitress in a dining environment

Performs meal service as required relating to beverage and meal service, plating of food, clearing and cleaning of dining rooms etc.

Assists residents with menu selection as required and serves food and beverages to residents in designated areas

Responsible for the setting, clearing, cleaning, and sanitizing of resident dining and service areas

Collects and strips trays for dish washing

Conveys residents’ complaints to Dietary Supervisor

Manages administration positions through recruitment, promotion, transfer, performance management, training/development, and daily supervision/delegation of work.

Ensures residents care funds, maintained by the community, are managed in accordance with the residents’ requests and federal and provincial requirements.

Responsible for overall site bi-weekly payroll, related data entry and timesheet/schedule reconciliations.

Competitive salary and benefits package.

Diverse career experiences and opportunities for professional growth and development.

Preferred qualification: Diploma in office administration.

Experience working with seniors, particularly in a long term care setting.

An energetic, compassionate person who enjoys working with the elderly and who possesses excellent problem solving, planning and creative abilities.

Assists in the planning, organization, and implementation of meaningful restorative programs for the residents.

Promotes and supports a team environment.

Maintains appropriate resident and department records including assessments, and evaluations of planned programs detailing anticipated individual participation.

Maintains effective communication and good human relations with residents, families, volunteers and staff of other departments.

Provide administrative support to the Executive Director and the extended management team

Minimum of 2 years’ experience dealing with the public face to face

Strong Microsoft Office skills with an emphasis on Word and Excel

Strong book keeping acumen, previous book keeping experience preferred

Excellent interpersonal and communication skills

Ability to effectively manage time and resources to meet multiple deadlines

Support management in ensuring all Supportive Living Accommodation Licensing Act standards related are adhered to.

A minimum of two (2) years’ receptionist or administration experience.

Excellent customer service skills and the ability to relate to seniors. Strong communication skills – both written and oral.

Our singular purpose: Live your best life.

We value accountability, honesty, relationships, and innovation.

Serves residents, visitors, and families, by greeting, welcoming, and directing them appropriately in a professional and friendly manner.

Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills

Education and experience in gerontology, rehabilitation, community/complex/long term care an asset

Required Education, Credentials and Experience:

To order and safe keep drugs and narcotics and administer in compliance with all regulatory requirements and policies and procedures;

To facilitate and provide resident/family education ;

To respond to and manage significant changes in residents’ condition and or medical emergencies;

Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills

Education and experience in gerontology, rehabilitation, community/complex/long term care an asset

Required Education, Credentials and Experience:

To order and safe keep drugs and narcotics and administer in compliance with all regulatory requirements and policies and procedures;

To facilitate and provide resident/family education ;

To respond to and manage significant changes in residents’ condition and or medical emergencies;

At least 6 months of experience as a waiter/waitress in a dining environment

Performs meal service as required relating to beverage and meal service, plating of food, clearing and cleaning of dining rooms etc.

Assists residents with menu selection as required and serves food and beverages to residents in designated areas

Responsible for the setting, clearing, cleaning, and sanitizing of resident dining and service areas

Collects and strips trays for dish washing

Conveys residents’ complaints to Dietary Supervisor

Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills

Education and experience in gerontology, rehabilitation, community/complex/long term care an asset

Required Education, Credentials and Experience:

To order and safe keep drugs and narcotics and administer in compliance with all regulatory requirements and policies and procedures;

To facilitate and provide resident/family education ;

To respond to and manage significant changes in residents’ condition and or medical emergencies;

Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills

Education and experience in gerontology, rehabilitation, community/complex/long term care an asset

Required Education, Credentials and Experience:

To order and safe keep drugs and narcotics and administer in compliance with all regulatory requirements and policies and procedures;

To facilitate and provide resident/family education ;

To respond to and manage significant changes in residents’ condition and or medical emergencies;