Office Administrator - Ashcroft

Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

Located on Highland Valley Road about an hour west of Kamloops, the Ashcroft Mining Division is a team of 29 including 3 skilled Shop staff, 22 Professional Truck Drivers and 3 Office staff. Our Division hauls copper, magnetite, and other concentrates and materials for our preferred customers from various mine sites to the Port of Vancouver for offshore delivery as well as other commodities that are condusive to haul in our ore trailers.

We are looking for an Office Administrator to join us and become part of the Arrow family in Ashcroft, BC.

Great People Work Here!

• Competitive Compensation $45,000-$50,000 per year
• Pension matching program (up to 4%)
• Direct Deposit Pay
• Full extended medical benefits for you and your dependents/family - includes dental, pharmaceutical, paramedical, vision care, life insurance, disability insurance, health spending account and more - 100% paid by Arrow
• The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization
• Shift Monday-Friday 800am-430pm

This Office Administrator’s principal role is to ensure the efficient, effective and accurate flow of financial information (accounts payable, accounts receivable and payroll) for the division. The Administrator ensures processes are followed and items completed in Arrow’s various software applications on an ongoing basis and as per accounting cycle deadlines. The Administrator will also be responsible for reception and general office duties.

Major Responsibilities include

• Comply with all rules and regulations, protocols and established metrics
• Perform clerical duties such as word processing, maintaining filing and record systems, faxing and photocopying.
• Prepare analysis and/or reports as required by division, internal and/or external customers.
• Process incoming and outgoing mail.
• Relevant post secondary courses, diploma or degree an asset
• Strong work ethic and positive team attitude
• May be asked to get involved in operations administration and lower level operating duties when required by Manager.
• Professional appearance/demeanor whether in person, via email or on the telephone
• Organizational skills and keen attention to detail
• When conducting oneself at the division and while reviewing employee and other paperwork, ensure full compliance with safety policy and procedures. When required bring potential safety compliance gaps to the attention of the Division Manager.
• Strong concern for the accuracy and quality of work
• Provide general information to clients and the public.
• Provide internal and external Customer Service excellence
• Problem solving ability and proven initiative
• Respond to telephone, in person or electronic enquiries or forward to appropriate person.
• Other duties as assigned by manager.
• Strong safety mindset
• Calculate, prepare and issue documents related to accounts such as bills, invoices, inventory reports, account statements, lease operator statements and other financial statements using computerized and manual systems.
• Ensure all files are organized and maintained and all office processes are streamlined for most efficient and effective operation.
• Internal and external customer service skills
• Proficient in Microsoft Excel and ability to quickly learn new computer applications i.e. Arrow custom applications, etc.
• Demonstrates strong communication skills both verbally and written
• Follow all workplace safety policies and compliance regulations participate in identifying hazards
• Code, total, batch, enter, verify and reconcile transactions such as accounts payable, receivable, payroll, purchase orders, invoices, petty cash transactions and bank statements in the appropriate computer systems.
• Order office supplies, service office equipment and arrange for servicing in the case of major repairs.
• Excellent alphanumeric typing skills
• Ensure all HR/Hiring and related paperwork is completed and filed appropriately whether internally or with 3rd parties (i.e. required Teamsters paperwork where applicable).
• Understanding of and experience with the accounting cycle i.e. Accounts Payable, accounts receivable and payroll, month end and year end processes

We are an equal opportunity employer.