Multi Area Security Manager - Quebec & The Maritimes

Company Description

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team?

As a Multi Area Security Manager your responsibilities include all Health & Safety and Security aspects for stores and offices in your assigned Areas.  You will work with succession planning to develop organizational talent.  You will work cross functionally throughout the organization to support business partners and to help achieve our security goals. 

This is a hybrid position with two days in office based in Montreal, QC within our Security function and reports to our North America Security Manager.

Core Responsibilities includes but is not limited to:

• Ability to identify opportunities on a P&L and take appropriate actions to correct and achieve budget
• Analyze shrink results to identify opportunities and make actionable recommendations to improve results 
• Overview of necessary Health and Safety certifications for stores in assigned areas.
• Analyze POS transaction data to identify fraud trends and formulate next steps
• Execute future initiatives and projects within your Areas with partnership of all stakeholders.
• Overview of cost performance within Areas based on actual vs budget including forecasting
• Conduct split point visits and provide relevant feedback to all stakeholders
• In partnership with the Area Sales Manager manage local crisis situations when they arise 
• Take necessary action to interview dishonest colleagues in a timely manner to comply with all global expectations and legal standards
• Coordinates and manages local crisis situations in partnership Area Sales Manager when they arise
• Execute all required standard audits for stores and offices in your assigned areas
• Partnership with Area Sales Managers & Area Teams to secure & promote a health and safety culture in stores
• Setting strategic plans to achieve H&M Security goals based on relevant KPI’s.
• Partnership with Area Human Resources and Area Sales Managers to identify, develop and manage future security talent through succession planning
• Ensure the effective utilization of physical security controls to prevent and improve inventory shortage and ensure colleague health and safety 
• Responsible to acknowledge and process work order requests within a timely manner
• Take the necessary partnerships with external vendors to ensure the stores receive quality service while remaining within budget
• Support Area Human Resources & Store Management Teams to monitor the completion of all Health, Safety and Security related trainings in GROW (Learning Management System)
• Cultivate and maintain strong relationships with business partners through fairness, trust, honesty and openness  
• When identifying potential fraud, work cross functionally with your Area Partners to align on the best outcome

Qualifications

What You’ll Need to Succeed:

• A valid Canadian Driver's license is required 
• Proficiency in Microsoft Office  
• Must be fluent in English and French
• Required travel is up to 50% domestic travel and occasional international travel 
• Availability to respond during crisis situations after hours 
• Minimum of 1 year management experience in the Security/Loss Prevention industry
• Extreme organizational skills, leadership excellence and hyper responsiveness