Medical Office Assistant (Casual)

Position Title: Medical Office Assistant

Job Type: Casual (>18 hours/week)

Job Location: Newmarket York Medical Clinic

Reports to: Clinic Manager

Date Last Updated: August 2023

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:

Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

PRINCIPAL RESPONSIBILITIES:

• Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
• Performing diagnostic testing as ordered by the physician including urinalysis
• Performing other duties as assigned
• Answering phones, greeting, and registering patients
• Scheduling and notifying patients of appointments
• Responding to patient enquiries in person and by phone
• Scanning patient documents into electronic medical records as required
• Initiating forms and collecting payment for services not covered by insurance
• Escorting patients to exam or treatment rooms and preparing patients for physician
• Cleaning and preparing exam and treatment rooms between patient visits
• Completing daily, monthly and weekly chore lists as required

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Excellent verbal and written communication skills
• High school diploma or equivalent
• Proficiency in medical terminology is an asset
• Experience with Med Access or Electronic Medical Records
• Must be able to handle confidential information in compliance with the Health Information Act
• Recent customer service experience
• Problem solving skills
• Medical Office Assistant Qualification

Required

• Completion of an accredited Medical Assisting Program OR equivalent relevant work experience in lieu of education.

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.medicentres.com.

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