Office Administrator Jobs

Summary of Position

Position Title:Office Administrator

Department:Operations

Reports to:Office Manager

Office Hours:8:00 a.m. – 4:30 p.m. Monday – Friday

Are you a capable, motivated individual who loves to excel? Do you get satisfaction out of solving challenging problems? Do you have exceptional organizational skills? Can you take ownership of your role and become a committed member of our high- functioning, high-capacity team with the opportunity for career advancement?

Tronia Systems Ltd. is a company dedicated to providing our clients with exceptional support for our custom accounting software in the Ag-Retail Industry. We believe in honesty, integrity, compassion, and commitment. We are a small company with a cooperative team culture, offering flexible hours, a full benefits package, a company RSP, and great staff! Everyone on our team makes a difference.

The primary purpose of this position is to provide assistance with customer service responsibilities and administrative tasks to the Operations Department. The Office Administrator will strive to maximize effectiveness by reducing the time and focus spent by team members on tasks that can independently be completed by the Administrator. Tasks will range from responding to customer inquiries, reception, other general office duties and bookkeeping functions.

Key Responsibilities:

·Assisting in accounting functions for Accounts Receivable and Accounts Payable using our customized accounting system.This includes the timely and accurate invoicing of customers for maintenance agreements, support usage, monthly hosting fees, posting of daily cash receipts, bank deposits, data entry of payables (i.e. vendor invoices, employee expenses, corporate credit card transactions), etc.

·Provide reception support including telephone and in-person inquiries, and other office duties (faxes, mail, couriers, ordering office supplies, maintaining the voice mail system, etc.)

·Preparation & maintenance of mailing lists & other distribution databases

·Assisting with preparations for conventions, seminars and presentations, making follow up calls to clients as requested by team members

·Printing and preparation of training materials for client training seminars

·Develop and maintain filing systems including electronic filing systems

·Assist with database management (i.e. maintenance & upkeep of internal billing databases, contact management databases, entering customer profiles)

·Coordinate travel arrangements

·Maintain office equipment (i.e. ensure proper servicing and replacement supplies are made available)

·Responsible for the general cleanliness and functionality of the office (reception, kitchen, training room, boardroom, etc.)

Other Responsibilities:

·adhere to organizational performance and service goals

·properly account for and record work time on a daily basis

·other projects as required

Summary of Qualifications

Education/Experience include the following:

·post-secondary training in bookkeeping or accounting field

·strong understanding of business accounting

·previous experience providing customer service

·a good understanding of Windows environment

·working knowledge of Microsoft Office applications (i.e. Word, Excel, Access, Outlook)

Skills/Traits include the following:

·must be customer focused

·strong attention to detail

·excellent customer relations skills

·creativity

·strong organizational skills

·problem-solving abilities

·positive attitude

·adaptable to change

·excellent written communication skills

·friendly telephone manner

·patience

·team player

Compensation:

·Salary commensurate with qualifications and experience

·Health and dental benefits

·3 weeks starting vacation

Application Instructions – include the following:

·Cover letter

·Resume

·References

·Salary Expectations