Manager, Process Governance & Controls

Requisition ID: 178090

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose Of Job

As a member of the Operational Effectiveness & Controls team, contributes to the governance and controls of business processes or technology applications that enable the generation of monthly or quarterly deliverables that contribute to the success of the Financial Management team in support of Global Retail Credit Risk.

The team is responsible for process governance, operational controls and change management associated with critical end to end processes that support measurement of Allowances for Credit Losses, production of critical risk reports and delivery of regulatory reporting for global retail portfolios in accordance to bank standards and in compliance with regulatory requirements.

The incumbent will be responsible for representing the needs of the end users as well as ensuring solutions that are implemented are fit for purpose while recommending opportunities to standardize and improve efficiencies in alignment to the Strategic Objectives of GRM.

Job Responsibilities

Process Governance:

• Assist in the review, analysis, and update of existing or new business process requirements including facilitating the associated approval and impact analysis required.
• Document business requirements, test results, and change management artefacts as per bank standards in the appropriate systems to support technology deployments (i.e. ServiceNow, JIRA, BitBucket)
• Collaborate with various operations and technology teams on additional End User Computing (EUC) documentation to complement established SOX processes as required
• Identify unique use cases and execute test cases to support the overall functional test strategy including workflow analysis and business acceptance testing (BAT)

Operational Controls

• Liaise with internal and external audit teams in quarterly / annual control testing to ensure design effectiveness and operational effectiveness
• Monitor and track progress of outstanding audit findings or deficiencies to ensure timely implementation of management action plans to reduce operational risk
• Ensure Retail Credit Risk Policy, Process, and Control Matrix documentation is up to date and reviewed periodically in compliance with RDARR standards or SOX controls for IFRS 9 Expected Credit Loss assessment

Change Management

• Communicate across functional groups within Financial Management to understand impact of change and assist in the prioritization of product backlog to ensure agile development and delivery.
• Assist in preparation of training manuals or standard operating procedures to support on-going change management and cross-functional knowledge transfer initiatives
• Keep updated on latest risk and regulatory compliance trends to ensure continuous improvement of business and solution architecture to enable the design of effective operational processes

Job Requirements

• Strong Communication Skills (written & verbal). Spanish would be an asset.
• 3+ years’ experience in working in financial institutions
• Working knowledge of process design and lean methodologies
• Working knowledge of current audit and regulatory compliance issues related to financial reporting and risk management (e.g., SOX, IFRS 9, RDARR)
• Previous experience in project management and facilitation skills would be an asset.
• Previous experience in internal audit, compliance or financial accounting would be an asset.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.