Manager Learning & Development Services (Worksafebc)

Overview

We're looking for a professional in the learning and development, adult education field with rich leadership experience to manage a highly skilled team responsible for providing internal staff with learning and development solutions to enhance workplace performance.

As a Manager of Learning and Development Services, you can apply your skills to lead and guide programs and courses that build the skills of our WorkSafeBC team - and in doing so contribute to our goals of promoting occupational health and safety and supporting people injured at work.

How you'll make a difference: You'll build and empower teams that serve workers and employers across B.C

Where you'll work

At this time, this is a hybrid role that will primarily work from home and occasionally attend the Richmond office.

What You'll Do

As a manager of Learning and Development Services you will:

• Monitor quality and quantity of work performed, triage incoming requests and balance against resources, ensure staffing meets service demands, assess work flow, and determine priorities
• Develop and implement business plans that support strategic objectives and divisional performance goals
• Support and manage multiple training deliverables on a daily basis and manage service level agreements with clients
• Collaborate with departments across the organization to determine their training and skill enhancement needs
• Manage training services within a prescribed budget
• Lead a team of employees who are responsible for performance consulting, needs analysis, solution design, development, and delivery for new and existing staff

Is this a good fit for you?

We're Looking For Someone Who Can

• Lead your team to maintain high levels of service and achieve objectives by creating a supportive working environment and promoting effective communication and teamwork
• Use project management skills to provide scope, definition, costing, resource allocation, and timeline projections for project implementation
• Promote a service-oriented approach by identifying and evaluating client needs to deliver a balance of cost effective and quality solutions that fit their business needs
• Monitor and work within a technical learning management system or a learning content management system
• Use well-developed verbal and written communication skills with the ability to present information, influence others, build relationships, and work collaboratively

Your Experience And Educational Background

• Expert knowledge of adult education, learning technologies, including learning management systems and/or learning content management systems, training, and staff development
• A minimum of five years of leadership experience, managing individuals and teams
• A minimum of five years of experience working with principles of training and education
• Experience and/or knowledge of regulatory environments and workers compensation systems is an asset
• A degree in a discipline related to training or adult education

We'll consider an equivalent combination of education and experience

Important to know

• Confirm you're legally entitled to work in Canada

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re- implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who are we?

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honored to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experience that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our Benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• Development opportunities (tuition reimbursement, leadership development, and more).
• Optional leave arrangements.
• 4 weeks of vacation in your first year, with regular increases based on years of service.
• Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account.
• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire.

Want to apply?

• This position may be filled by a pre- posting placement.
• Please note that we will be starting assessments prior to the closing date.
• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.

We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Value