Learning & Development Manager Jobs

About KEV

KEV Group is an enterprise SaaS company providing online payment and accounting software to simplify student activity fund management in schools. KEV’s easy- to-use web-based software automates the collection, disbursement and management of student funds, thereby reducing the time it takes to receive and account for all school activity fees and increasing the time teachers can spend on education. The company is based in Toronto, with offices in the US. KEV is a portfolio company of Serent Capital, a leading middle market private equity firm focused on high growth technology businesses.

Why Join KEV?

• Passionate and accessible leadership team that cares about people, personally and professionally
• Join a quickly growing organization with real opportunity for learning and growth
• Do meaningful and purpose-driven work, and make a real impact
• Work in an industry that benefits children, parents and schools

About The Role:

Our recent growth journey has taken us from 90 employees to 150 in a short period of time! We are excited to be bringing on another addition to the People and Culture team to support our employees and the business as we continue to grow. This is a learning and development position with a special focus on sales coaching and training, new employee onboarding and company-wide learning and development programs. Your goal in this role will be to work with department leaders to build, facilitate, and monitor new employee training programs to ensure that all new hires have an optimal onboarding experience and are equipped with the tools, resources and knowledge to be successful, motivated and engaged.

This is a hands-on role that will require you to get deep into the weeds of what makes a KEVite successful in each area of the business. You will focus on building curriculum, setting goals and expectations, and monitoring employee progress throughout the year. As sales, customer success and new hire training matures, you will turn your attention to other L&D opportunities across the business.

What You’ll Do:

• Gather and utilize performance data to identify knowledge or skill gaps across the organization
• Please note, at this time this is an individual contributor role, managing programs but not people.
• Standing up our recently purchased Learning Management System (Absorb) and rolling out internally as a centralized learning platform and repository for content
• Partner with leadership to develop, execute, optimize and assess enablement program to elevate KEV’s sales and customer success teams
• Developing an ongoing learning and development program to foster an environment of continuous learning and improvement – such session should cover product, soft skills and hard skills training and should involve bringing cross-functional teams together
• Use a variety of tools and activities including roleplaying and call shadowing to coach and support team members
• Scheduling, facilitating, and enhancing the curriculum of KEV Academy, our new employee onboarding program, to acclimate all new KEVites to the organization
• Working with department heads to build a robust department and role-specific onboarding and training program to ensure that employees have the skills and knowledge to be successful in their roles – this includes defining learning objectives, working with appropriate resources to build learning content and collateral, developing training manuals, and coaching employees through their onboarding journey
• Lead the onboarding and training of new sales and customer success talent, ultimately ensuring that the team has the necessary skillsets and tools to meet its objectives

What You’ll Need:

• Ability to partner with leaders to understand the drivers of success in any position and develop a set of learning objectives and goals accordingly
• Ability to autonomously lead initiatives, working alongside senior leadership
• 5+ years’ experience in a learning and development, sales enablement or related position
• Experience in sales, project management, and/or program management
• Bachelor’s Degree is a requirement
• Ability to build internal relationships and collaborate with all levels of the organization
• Excellent verbal and written communication skills
• A passion for helping people realize their fullest potential
• Experience developing learning curriculums and facilitating training
• Experience with content management and learning management systems

We Offer:

• Casual Office
• Snack packed kitchen
• Competitive salary
• Comprehensive health and dental benefits
• Continuing Education
• Great colleagues and collaboration
• Professional development opportunities

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.

KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.