Inside Sales/Junior Estimator

About StackTeck Systems Limited

StackTeck, with over five decades of mold building innovation, is a leading source of high productivity tooling solutions for the injection molding industry. StackTeck supplies a wide range of injection molds and IML automation used to produce plastic parts in applications such as caps, closures, medical, PET preforms, and thinwall packaging; as well as complete system integrations including IML. StackTeck has dedicated R&D, testing and part sampling facilities, in addition to plastic part design, prototyping, engineering, and manufacturing capabilities. StackTeck Systems Ltd. is located 8 km north of Toronto’s Pearson International Airport.

SUMMARY:

The position of Inside Sales/Junior Estimator is responsible for generating and processing customer requested quotes, orders and shipments, on a timely basis, for standard and custom components. The Inside Sales/Junior Estimator will also facilitate all web-based communication, orders and requests. This role reports to the Senior Estimator, and is a key role within the Sales department.

MAJOR RESPONSIBILITIES:

• Work cross-functionally with sales, engineering, manufacturing, planning, scheduling, supply chain and logistics to identify and resolve manufacturing, costing and shipping issues for standard and custom component orders.
• Maintains standard part price list.
• Prepare ‘time and material’ quote requests as required.
• Maintains GEMBA board KPI measurements and participate in continuous improvement projects.
• Takes responsibility for all incoming communication, either by phone, e-mail, fax or web-based, with customers, with respect to spare parts and custom components.
• Verify shipments to ensure we are delivering a great customer experience.
• Generates estimates which include price and timing for requested parts.
• Act as a backup for Program Managers as/when necessary.
• Works closely with Sales team in developing quotes that will result in profitable orders for custom and standard component requests.
• Prepares timely estimates of costs of materials, labor, and equipment for manufacturing projects based on 3D models or 2D drawings, and customer specifications.
• Works with Engineering staff, Account and Program Managers to confirm that parts requested by customers meets the desired outcome.

MINIMUM QUALIFICATIONS:

TECHNICAL KNOWLEDGE/EXPERIENCE

• Post-Secondary education – Technical background would be an asset. Mechanical Engineering Technician preferred, but not essential.
• Strong understanding of business concepts; gross margins, currency conversion, job costing.
• Ability to clearly communicate technical aspects of mold components to sales and engineering teams as well as customer representatives.
• Exposure to machining practices, process planning and sub-contracting experience for quoting.
• 2+ years of recent experience in inside sales is an asset, preferably in the injection molding industry.
• Familiar with all manufacturing processes, in a mold manufacturing environment, to ensure accurate quoting is performed.
• Intermediate level competency with MS Excel
• Proficient with MS Office applications (Word, Excel, Powerpoint)

COMPETENCIES

• Ability to multitask is a fast-paced environment.
• Strong analytical and problem-solving aptitude with an attention to detail.
• Effective communication skills with a customer focused attitude.

In accordance with the Accessibility for Ontarians with Disabilities Act, (AODA), StackTeck will provide accommodation, accessible formats, and communication supports for the recruitment process upon request.

We thank all who apply and will respond to those who most closely match the requirements.