Inside Sales/Customer Service

At Lake of Bays Brewing Company our philosophy is simple – make great beer, run a down-to-earth business, and have some fun while we’re at it!Our brewery and retail store (home to the best patio in Baysville) is located just a stone’s throw from the South Muskoka River. We would kindly ask, that you not test this out by actually throwing rocks at us! What started as an idea by our president and founder in his university apartment, has grown into a very impressive lineup of beer, offering something to suit everyone’s taste from a light lager to a double IPA to a stout.The Customer Care & Inside Sales Representatives play an integral role in our business and are responsible for soliciting our products to new and existing customers across Ontario, providing detailed product information as well as sales and customer service support to our Territory Managers.*Why work with us?*As a certified Great Place to Work we're proud to offer our team members:* A positive, diverse and inclusive company culture* Paid time off including vacation, personal days and bereavement time, plus annual holiday shut down* Discounts as all our locations* Competitive compensation packages including a base hourly rate, bonus program and commission earning between $500-$800+ per month* Team-building activities and training opportunities (so you can be the best at what we do!)* Comprehensive benefits package* Annual company merch allowance and Beer Bucks (free beer!!!)* Reliable Schedule: Monday- Friday* The freedom to work remotely or from our office in Bracebridge, ON*The Role:** Contacting LCBOs, Beer Stores and restaurants across Ontario to solicit orders* Developing Relationships with our customers and educating them on our products* Increasing our brand distribution within the LCBOs and restaurants* Invoicing, data entry and other office-related duties* Assisting Customers over the phone with any problems or concerns that may arise* Communicating to the outside sales team with customer updates*Your Assets:** Proven multi-tasking skills with the ability to maintain focus in a busy, fast-paced environment* High school diploma or greater* Enthusiasm and a passion for craft beer or the alcohol beverage industry (a big win for us!)* Strong problem-solving skills with the ability to work well independently and as part of a team* Results oriented, driven, and disciplined with a “can do” attitude* Excellent communication, interpersonal and organizational skills with a proven ability to build effective internal and external relationships.* Positive, professional, with a friendly attitude* Adaptable with great time management skills and the able to meet deadlines in changing situations*Working Conditions:** Extended periods of sittingIf this sounds like a great fit to you, apply online today or pop into our location to drop off your resume!Lake of Bays Brewing Company is an equal opportunity employer, and we value diversity and inclusion throughout our company. We promise to consider all qualified applicants for employment without regard to any legally protected factors. We are also able to provide accessibility accommodation during the recruitment process – just let us know with an email, and we’ll work with you to make sure your needs are met!Job Types: Full-time, PermanentSalary: $16.00-$17.50 per hourBenefits:* Dental care* Discounted or free food* Extended health care* Life insurance* Paid time off* Store discount* Vision care* Work from homeSchedule:* 8 hour shift* Monday to FridaySupplemental pay types:* Bonus pay* Commission payExperience:* Sales Lead Generators & Telemarketers: 1 year (preferred)* customer service: 1 year (preferred)Work Location: Hybrid remote in Bracebridge, ON