General Service Supervisor Jobs

Westerner Park is seeking a talented leadership-driven Event Delivery & Venue Operations General Service Supervisor to join our team. The successful incumbent will possess top-notch supervisory skills with a drive to planning and completing tasks for daily, weekly, and monthly outlooks.

In addition, they will also be customer service driven and be involved in all aspects of event set up, tear down, and janitorial duties.

If you’re the type of individual who can plan, guide, direct, and coach others and likes to get your boots dirty, including everything from setting up bull pens to cleaning the occasional toilet, this may be the next step in your career!

Specific duties will include but are not limited to:

• Leadership, Coaching & Mentoring: taking responsibility for the quality of work, coaching others, enable team growth, working cohesively with other supervisors, team members, and other business units.
• Event Production & Planning: organizing plans (daily, weekly & monthly), working with and directing personnel to provide necessary service
• Maintenance, Buildings, and Janitorial: Maintain temperature controls, garbage removal, lighting, cleaning; maintaining event areas washrooms, and public areas; responsible for all janitorial duties including but not limited to sweeping, mopping, cleaning toilets, and scrubbing floors for all facilities; light maintenance including painting, minor wall repairs, fixing tables/chairs, etc.
• Reviewing schedules to confirm appropriate staff levels
• Supervisory Responsibility: Responsible for supervising and leading 5-10 or more employees.
• Client & Guest Experience: Ensure all setups are completed accurately to banquet event order specifications; delivering prompt and efficient resolution to client inquiries or complaints, meeting with event services team to ensure details are correct, be on-site presence for clients.
• Event Production Duties: responsible for the successful execution/setup of various year-round events including tradeshows, conventions, sporting events, concerts, and more; responsible for maintaining year-round event areas, washrooms, and public areas clean pre-and-post event.
• Equipment Operation: Operating forklifts, skid steers, tractors, floor scrubbers, sanding equipment, street sweepers, man lifts, and more in a safe and effective manner; using hand tools; monitor tools, equipment, and machinery for maintenance; driving company vehicles.

The successful candidate will:

• Must have strong computer skills, preferable with experience in excel and word. Sharepoint is an asset
• Be able to work outdoors in weather extremes including heat, cold, rain, snow, etc.
• First aid training (Standard First Aid) is preferred but not required
• Equipment operation experience is an asset
• Preferably have at least 2 to 3 years of experience with event set up
• Able to work manual labour for extended periods of time, including handling loads of up to 75 pounds.
• Must have a class 5 drivers license (GDL is acceptable)
• Have at least 2 years of supervisory experience for teams of 5+ employees
• Possess a valid class 5 drivers license
• Be able to work shift work including early mornings, days, evenings, and late nights (Shifts can start as early as 6AM and end as late as 2:30AM).

Westerner Park maintains a health and safety program to which all workers are expected to comply. Westerner Park has a zero tolerance for workplace violence or harassment including sexual harassment, bully, racism, or discrimination of any kind.

Given Westerner Park is in the Major Events industry, this individual will need the ability to be adaptable and flexible with their time. Work will include days, evenings, nights and weekend shifts based on event volumes and schedules.

Wage: $26.25 per hour to $29.75 per hour

Thank you for your interest in Westerner Park. We look forward to reviewing your application. 

Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used. 

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