General Service Employee Jobs

Summary

This position involves providing excellent customer service while being involved in all aspects of an event from setting up, maintaining, janitorial duties, setting down and having communications with clients and customers, as well as working with other departments, that sets the stage for successful events.

The General Service Employee is a member of the Event Delivery and Venue Operations (EDVO) team, responsible for the successful execution / setup of various year-round events including internal events, special events, trade shows, consumer shows, conventions, sporting events, concerts and other attractions.

Essential Duties And Responsibilities

Under the direction of the Event Delivery & Venue Operations Manager, the General Services Employee is responsible for the following:

Event Production Duties

• Responsible for opening/closing of all facilities, grounds as per daily needs and as per BEO’s and supervisor instructions.
• Responsible for maintaining year-round events by keeping event areas, washrooms, public areas clean pre-event, during and post event.
• Responsible for the take down and cleanup of events in the rooms, pavilions, and outside areas the events were held in.
• Able to work around a variety of livestock.
• Responsible for the successful execution / setup of various year-round events including internal events, special events, trade shows, consumer shows, conventions, sporting events, concerts and other attractions, as per the Banquet Event Order, BEO.
• Work cooperatively with all staff, suppliers, contractors, and volunteers to meet guest requirements.
• Understand client requests and work with the Supervisors / Client Services/ Managers to negotiate and solve problems, to maintain a high standard of service for the clients.
• Responsible for Agricultural events, setting up of steel panels, horse stalling panels, manure cleanup, operations of ground grooming equipment, tractors, skid steers.

Maintenance / Buildings / Janitorial Duties

• Stock and clean janitorial rooms.
• Responsible for maintaining event areas, washrooms, public area cleaning during, pre and post events.
• Responsible for all janitorial duties, washrooms, entrances, rooms, pavilions etc.
• Light maintenance duties include Painting, minor wall repairs, fixing tables/chairs, minor carpet cleaning, window cleaning etc.
• Maintain show requirements i.e., temperature control, garbage removal, lighting, cleaning.

Maintenance / Grounds Duties

• Provide proper upkeep of planters, memorial benches, Harvest Gardens, and the park in general.
• Perform general maintenance of sidewalks and parking lots, by way of snow removal, salt spreading, ground sweeping, garbage picking and painting. Maintain an elevated level of presentation and safety in all areas.
• Actively participate in the planting and maintenance of annuals, perennials, and shrub material.
• Care for established lawns by mowing, mulching, aerating, weeding, removing thatch, trimming, and edging around flower beds, walks, and walls.

Equipment Operation

• Monitor all tools, equipment, and machinery for maintenance, reporting any concerns as per training.
• Hand tools, as per training.
• Responsible for doing equipment checks, walk arounds and minor maintenance before and after operation of equipment as per training.
• Operate machinery and equipment such as forklifts, skid steers, tractors, floor scrubbers, sanding equipment, street sweepers, man lifts, backpack snowblowers, mowers, chainsaws, electric clippers, water truck, pruning saws and power grass trimmers, as per training.

Safety Responsibilities

• Always maintain a clean and safe job site.
• Follows all company security and safety policies and procedures.
• Utilize required personal protective equipment.
• Follows all company equipment policies and procedures.
• Participates in safety meetings and training.

Qualification And Requirements

• Excellent oral and written communication skills.
• Manual labor for extended periods of time, including heavy lifting as required (up to 50 pounds).
• Ability to work shifts, which include weekends and evenings. Can include starting times as early as 6am to as late as 2:30 am.
• First Aid training.
• Familiar with MSDS, Material Safety Data Sheets.
• Basic computer knowledge, familiar with SharePoint, Excel, Word and Eventpro.
• Proven ability to provide exceptional customer service.
• Able to use computer skills to access schedules, SOP’s (standard operating procedures), general inquiries, as well as fill in reports as needed.
• ProServe certification is required.
• Ability to work outdoors in inclement weather.
• Ability to carry out tasks safely, demonstrated thoroughness, willingness, and dependability in completing all aspects of the job.
• A valid Class 5 Driver’s License.

WORK ENVIRONMENT

• Given Westerner Park is in the Major Events industry, this individual will need the ability to be adaptable and flexible with their time.

AFFILIATIONS Member of the Westerner Employee Association

RATE $21.79 - $24.70 per hour

This job description is not intended to be all-inclusive and successful incumbents may perform other related duties as requested to meet the organization's ongoing needs. 

Thank you for your interest in Westerner Park. We look forward to reviewing your application. 

Westerner Park provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Westerner Park complies with applicable Federal and Provincial legislation governing nondiscrimination in employment in every location where the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used. 

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