Employee Service Centre Representative Jobs

Extraordinary customer service and relationship management experience

Identify repeat client service requests/concerns in order to track trends; proactively notify the appropriate department manager for follow up.

Excellent telephone communication skills with a strong customer service focus

Exceptional verbal and written communication skills in French and English

Superior problem solving and organizational skills

Ability to explain complex ideas to those with limited IT and systems knowledge

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for

Processing day to day transactions

High school diploma, general education degree, or equivalent.

Experience working with customer support.

Canada Pension Plan and Quebec Pension Plan

Minimum wage and overtime pay.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule is subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Evaluating and interpreting HRMS system requirements and relationships between Personnel Administration, Organizational Management, and relevant Business Process documents.

In-depth practical knowledge of HRMS, including the Personnel Action and Org. Management processes.

Evaluate, analyze, and process position and organizational management requests and ensure a high degree of accuracy.

Follow up with Line management on any outstanding tasks and process actions if required.

Possess strong PC skills with a working knowledge of Microsoft 365 and Remedy.

Competitive salary and benefits package.

Capable of multi-tasking, highly organized, with excellent time management skills.

Must have basic computer skills and ability to perform data entry

Excellent benefits package after 30 days.

No prior experience required preferred

Proficient in English written and verbal communication skills

A safe, friendly and respectful working environment.

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Salaire entre 24-26$/h selon l’expérience.

Poste à temps plein, du lundi au vendredi de jour (8h00 à 16h00).

Poste en présentiel (près de la gare de la Gauchetière, à Montréal).

Possibilité de faire du temps supplémentaire si désiré pour divers remplacements.

Répondre rapidement et professionnellement aux appels entrants provenant des différents bâtiments (au Canada).

Prendre les informations du client ainsi que ses coordonnées et ouvrir un billet et dans le système SAP.

Previous experience in direct sales, door-to-door sales, telemarketing, retail, or marketing is helpful

Instant commission: Get paid at the time of sale directly into your Neo App

Signing bonus: We believe in your success. Get started with funds in your Neo account before your first sale!

Enthusiasm to share our products with Canadians in your own community

Ability to travel across your city to various locations

An interest in technology or financial products

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Work cooperatively with all staff, suppliers, contractors, and volunteers to meet guest requirements.

Maintain show requirements i.e., temperature control, garbage removal, lighting, cleaning.

Excellent oral and written communication skills.

Basic computer knowledge, familiar with SharePoint, Excel, Word and Eventpro.

Responsible for maintaining year-round events by keeping event areas, washrooms, public areas clean pre-event, during and post event.

Responsible for the take down and cleanup of events in the rooms, pavilions, and outside areas the events were held in.

Office Administration, Public Relations or Business Diploma or an equivalent combination of education and experience

Proven desktop skills required including knowledge of Microsoft Suite of products

Act as Ontario Northland’s front-of-house representative at the corporate head office creating positive customer experiences during every interaction

Commitment to developing and maintaining knowledge of all Ontario Northland’s products and services, in particular corporate services updates that impact employees

Knowledge of Ontario Northland procedures and organization structure, privacy and security protocols

3 -5 years’ experience in a front facing customer service role or retail sales

Will be required to complete and remain current as per the requirements of the Corporation’s Management Certificate Program.

Responsible for maintenance and processes involving confidential payroll, benefits and life cycles of employees and their dependents.

Responsible to set up WFM training modules for timekeepers, managers and employees.

Must have in-depth knowledge and expertise related to HR best practices.

Must have proven relationship building skills at all levels of the workforce and the organization.

Must have excellent oral and written communication skills, including presentation skills.

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Work cooperatively with all staff, suppliers, contractors, and volunteers to meet guest requirements.

Maintain show requirements i.e., temperature control, garbage removal, lighting, cleaning.

Excellent oral and written communication skills.

Basic computer knowledge, familiar with SharePoint, Excel, Word and Eventpro.

Responsible for maintaining year-round events by keeping event areas, washrooms, public areas clean pre-event, during and post event.

Responsible for the take down and cleanup of events in the rooms, pavilions, and outside areas the events were held in.

Responds to general benefit and pension enquiries; performs general office support such as back-up for Records Management Clerk, reception, and mail.

May assist with training new employees and timekeepers on the Workforce Management System.

Experience and knowledge with PeopleSoft is considered an asset;

Experience and knowledge with HCM/WFM systems is considered an asset.

Must have highly developed customer service and communication skills (written, verbal) with the ability to meet constant deadlines;

Must have strong analytical and proactive problem solving abilities while managing multiple priorities and superior attention to detail;

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule is subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software