Document Coordinator Jobs

Responsibilities

1.Document Coordination (70%)

Coordinate incoming and outgoing mail, faxes, and other correspondence

Receive, scan, and upload medical records to the system.

Flag potential date and other conflicts to the intake and/or reports team for handling

Review letter of instruction for names, dates, and other pertinent information

Identify and correct misinformation in the system by reviewing the letter of instruction

Remove duplication in records and ensure an up-to-date chart is on file

Respond to telephone, in person or electronic enquiries regarding records

Maintain the documents management system

Ensure the safety, security, and confidentiality of patient information by keeping all medical records confidential and protected

2.Reception, Chaperoning & Administrative Assistance (20%)

Greet and complete consent and intake process with examinees.

Notify assessors of late or no-show examinees

Complete clerical duties including answering phones, responding to emails, scanning

Chaperoning assessments as needed

3.Other Duties as Assigned (10%)

Competencies

Integrity:

Does not cut corners. Earns trust and maintains confidence. Ethical.

Efficiency

Able to provide a significant output with minimal wasted effort.

Communication:

Speaks and writes clearly and articulately without being overly verbose or talkative.Maintains this standard in all forms of written communication, including email.

Teamwork:

Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.

Follow through:

Lives up to verbal and written agreements, regardless of personal cost.

Attention to detail:

Does not let important details slip through or derail a project.

Persistence:

Demonstrates tenacity and willingness to go the distance to get something done.

Flexibility/Adaptability:

Adjusts quickly to changing priorities and conditions.Copes effectively.

Calm under pressure:

Maintains stable performance when under heavy pressure or stress.

Enthusiasm:

Exhibits passion and excitement over work.Has a can-do attitude.

Work ethic:

Possesses a strong willingness to work hard and has a track record of working hard.

High standards:

Expects personal performance and team performance to be nothing short of the best.

Listening skills:

Allows others to speak and seeks to understand their viewpoints.

Openness to criticism and ideas:

Often solicits feedback and reacts calmly to criticism and negative feedback.